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PC won't shut down if usb-cable gamepad used | ROG B760-F

Chrissi84
Level 11

Hey guys,

some strange things are going on with my system (ROG B760-F) since 2-3 weeks. System shut down regular (newest Win 11 version, drivers and bios). But when I plugged in my Razer Wolverine V2 (USB cable) gamepad, doesn't matter which port, the system won't shut down. Also dosnt't matter if I unplugged the controller for shut down. Windows shut down, but psu wont click and all fans still run and rgb also work. But if I use in Win11 restart, that works correctly. S4+S5 set. Can it be, that microsoft did again a misstake in the OS updates? Cause since day 1 (aug 2024) gamepad + board works.

Before I have the same gamepad problem with a lot of other users, that there comes a short msg that something wont save correctly or kind of. 


Thanks for your toughts!

Intel i5-14500 | Noctua NH-U12S + NA-FK1 | Asus ROG B760-F | WD SN850X 2TB | G.Skill Ripjaws S5 DDR5-6000 CL30 - 2x 16GB | INNO3D GeForce RTX 4070 TWIN X2 | Corsair RM750x ATX 3.1 | NZXT H7 Flow 2024 | NZXT F360 RGB Core | 5x Noctua NF-A14 Chromax 140mm
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3 REPLIES 3

Silent_Scone
Super Moderator

Hi @Chrissi84 

Have you contacted Razor about this issue? Are they able to provide you with another driver?

9800X3D / 6400 CAS 28 / ROG X870 Crosshair / TUF RTX 4090

Thanks @Silent_Scone for answet.

The Gamepad works just with Windows 11 stock drivers. Currently no snI tested the MS XBox Gamepad, for PC with cable meanwhile, same problem 😞

Intel i5-14500 | Noctua NH-U12S + NA-FK1 | Asus ROG B760-F | WD SN850X 2TB | G.Skill Ripjaws S5 DDR5-6000 CL30 - 2x 16GB | INNO3D GeForce RTX 4070 TWIN X2 | Corsair RM750x ATX 3.1 | NZXT H7 Flow 2024 | NZXT F360 RGB Core | 5x Noctua NF-A14 Chromax 140mm

Problem fixed I just turn off all power-saving usb stuff for the gaming controller in Win 11 energy plan and device manager. Also I turn off engery-saving in the device manager for wifi, bt and lan. Seems system and connection got also a boost of smoothness.

Intel i5-14500 | Noctua NH-U12S + NA-FK1 | Asus ROG B760-F | WD SN850X 2TB | G.Skill Ripjaws S5 DDR5-6000 CL30 - 2x 16GB | INNO3D GeForce RTX 4070 TWIN X2 | Corsair RM750x ATX 3.1 | NZXT H7 Flow 2024 | NZXT F360 RGB Core | 5x Noctua NF-A14 Chromax 140mm