Hi,
I have the config below and it doesnt POST when activating XMP I or II. The LED stays solid orange forever. Tested with BIOS 2203, 2201 and 2004. The result remains the same when I exchange the memory with Corsair Vengeance 5600 DDR5. I have also tested with a single DIMM on both slots with the same result. Then tested the memory set (both slots populated) with XMP I and II, increased DRAM Voltage (1.40V), Memory Controller Voltage (1.25V), VDD / VDDQ (1.40V) still no POST. XMP is applicable with both memory brands and the same setup on an Strix B660-I is POSTing
😞 Have I forgotten to check something or is it likely that something is not right on my mainboard? Thanks in advance for your replies!
I bought this mainboard from Official Asus Webshop here in Switzerland which is serviced by a partner named ninepoint in Cologne, Germany. I already tried to register an RMA, but it seems that neither my Emails are answered from
info@asus-shop.com or the online form. I dont think their mail server is working as I havent received and invoices or account creation, order mails at all from your webshop. I am still waiting for a refund for my canceled order CH4002032. The ASUS swiss webshop hotline (+49 (0) 2102 / 44 1 22 33) doesnt seem to be occupied as the answering machine replies "no staff members available at the moment. try again later" for the last 5 days. I called several times a day.. Called ninepoint --> answering machine. ASUS Germany customer service told me to try rma.asus.com, which doesnt recognize my mainboards serial number. Wow amazing! Now I am left with a product which doesnt work, that I cannot return or rma and my refund is not paid out. As a customer who bought premium priced hardware at your own webshop I feel betrayed to experience this exceptionally low quality service! Can someone from ASUS respond to this? :mad::mad::mad:
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