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No Post after RAM upgrade. Z790 ProArt Creator. G. Skill RAM 32 > 64. 13900KS

AAK625
Level 7

Hello everyone, computer was brand new. Working perfectly. Decided to finish out my upgrade with a bump from 2x16 to 2x32. System would not post, RAM light stayed on.

-Tried each slot individually with 16gb stick.

-Flashed 3 times

-Shorted the RTC pins a few times.

Specs:

13900KS, Z790 ProArt Creator, 4090, 1000W, 2 TB NVME

Original ram that came with system: DDR5-6000 CL30-38-38-96 1.35v (FS-6000J3038F16GX2-TZ5NR)

Upgrade: DDR5-6400 CL32-39-39-102 1.4v (FS-6400J3239G32X2-TZ5RK)

Any and all advice is greatly appreciated.

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17 REPLIES 17

JohnAb
Level 17

A good 1st step is to reset the BIOS and leave XMP off. Will it boot under those conditions?

Z690 Hero, 12900K, BIOS 4001, MEI 2433.6.3.0, ME Firmware 16.1.32.2473, 7000X Case, RM1000x PSU, ASUS TUF OC 3090TI, 2 x 16GB Corsair RAM @ 5200MHz, Windows 11 Pro 23H2, Corsair H150i Elite AIO, 4x Corsair RGB fans, 3x M.2 NVME drives, 2x SATA SSDs, 2x SATA HDs.

Negative.

What happens if you put the old RAM back in?

Z690 Hero, 12900K, BIOS 4001, MEI 2433.6.3.0, ME Firmware 16.1.32.2473, 7000X Case, RM1000x PSU, ASUS TUF OC 3090TI, 2 x 16GB Corsair RAM @ 5200MHz, Windows 11 Pro 23H2, Corsair H150i Elite AIO, 4x Corsair RGB fans, 3x M.2 NVME drives, 2x SATA SSDs, 2x SATA HDs.

Same issue. No post. RGB is on, fans are running normally. DRAM light is on.

OK, so my only other idea is that your cooler might have been overtightened - that can affect RAM and maybe swapping the sticks around has disturbed the CPU mounting. You could try slackening off the cooler and then retighten, but not too much. Also make sure that the cooler mounting posts haven't damaged any traces on the motherboard. It can happen with large posts and if overtightened without protective washers.  If you remove the cooler, also check under the CPU for dirt or damaged pins in the socket. 

I would also double check all connections to the motherboard, PSU and GPU. Something might have been knocked or disturbed. Otherwise, think I'm out of ideas.

Z690 Hero, 12900K, BIOS 4001, MEI 2433.6.3.0, ME Firmware 16.1.32.2473, 7000X Case, RM1000x PSU, ASUS TUF OC 3090TI, 2 x 16GB Corsair RAM @ 5200MHz, Windows 11 Pro 23H2, Corsair H150i Elite AIO, 4x Corsair RGB fans, 3x M.2 NVME drives, 2x SATA SSDs, 2x SATA HDs.

I appreciate you giving it a shot.

Hopper64
Level 16

I can't find the new memory kit on the QVL at Asus or the memory finder at GSkill. FS-6400J3239G32X2-TZ5RK or F5.... I just don't see that listed as supported. But that doesn't explain why the old memory doesn't work when it did before. I looked at the memory config at GSkill and only found AMD systems supported by the original kit.   ?? Not sure. Maybe test another kit?? Check the QVL.

MZ790AE Bios 1703, GSkill F5-8400J4052G24GX2-TR5S, 14900KS, EKWB D5 TBE 300, Seasonic Prime TX-1600 ATX 3.0, Asus Strix 4090 w/ HK block, Phanteks Enthoo Elite, Asus Claymore 2, Asus Gladius 3, Asus XG349C, Crucial T705, Windows 11 Pro

Ha, it is F5 not FS. ****** these eyes.

Know the feeling. I would check that QVL closely. Is this a PC you built yourself? I don't think it's the right memory. Why it worked before I don't know.

MZ790AE Bios 1703, GSkill F5-8400J4052G24GX2-TR5S, 14900KS, EKWB D5 TBE 300, Seasonic Prime TX-1600 ATX 3.0, Asus Strix 4090 w/ HK block, Phanteks Enthoo Elite, Asus Claymore 2, Asus Gladius 3, Asus XG349C, Crucial T705, Windows 11 Pro