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[Intel] Sept 2024 (Update on Instability Reports on Intel Core 13th and 14th Gen Desktop Processors

Silent_Scone
Super Moderator

 

September 25th Update:

Beta BIOS Links (microcode 0x12B)

Note: Some pages may not have propagated, please check back later

Z760

  • PROART B760-CREATOR
  • PROART B760-CREATOR D4
  • PROART B760-CREATOR WIFI

    Intel Community Forum
    Intel has localized the Vmin Shift Instability issue to a clock tree circuit within the IA core which is particularly vulnerable to reliability aging under elevated voltage and temperature. Intel has observed these conditions can lead to a duty cycle shift of the clocks and observed system instability.  

Intel has identified four (4) operating scenarios that can lead to Vmin shift in affected processors:

  1. Motherboard power delivery settings exceeding Intel power guidance. 
    a.  Mitigation: Intel Default Settings recommendations for Intel Core 13th and 14th Gen desktop processors.  
  2. eTVB Microcode algorithm which was allowing Intel Core 13th and 14th Gen i9 desktop processors to operate at higher performance states even at high temperatures. 
    a.  Mitigation: microcode 0x125 (June 2024) addresses eTVB algorithm issue.  
  3. Microcode SVID algorithm requesting high voltages at a frequency and duration which can cause Vmin shift. 
    a.  Mitigation: microcode 0x129 (August 2024) addresses high voltages requested by the processor.  
  4. Microcode and BIOS code requesting elevated core voltages which can cause Vmin shift especially during periods of idle and/or light activity. 
    a.  Mitigation: Intel is releasing microcode 0x12B, which encompasses 0x125 and 0x129 microcode updates, and addresses elevated voltage requests by the processor during idle and/or light activity periods.  

Regarding the 0x12B update, Intel is working with its partners to roll out the relevant BIOS update to the public.

Intel’s internal testing comparing 0x12B microcode to 0x125 microcode – on Intel® Core™ i9-14900K with DDR5 5200MT/s memory1  - indicates performance impact is within run-to-run variation (ie. Cinebench* R23, Speedometer*, WebXPRT4*, Crossmark*). For gaming workloads on Intel® Core™ i9-14900K with DDR5 5600MT/s memory2, performance is also within run-to-run variation (ie. Shadow of the Tomb Raider*, Cyberpunk* 2077, Hitman 3: Dartmoor*, Total War: Warhammer III – Mirrors of Madness*). However, system performance is dependent on configuration and several other factors.

Intel® reaffirms that both Intel® Core™ 13th and 14th Gen mobile processors and future client product families – including the codename Lunar Lake and Arrow Lake families - are unaffected by the Vmin Shift Instability issue. We appreciate our customers’ patience throughout the investigation, as well as our partners’ support in the analysis and relevant mitigations. 

______________________________

August 2024

Hi all,

This update will be pinned here for clarity on the ongoing situation with some 13th and 14th-gen CPUs experiencing instability exhibited at stock.

Intel has issued the following statement (07/22/2024)

Based on extensive analysis of Intel Core 13th/14th Gen desktop processors returned to us due to instability issues, we have determined that elevated operating voltage is causing instability issues in some 13th/14th Gen desktop processors. Our analysis of returned processors confirms that the elevated operating voltage is stemming from a microcode algorithm resulting in incorrect voltage requests to the processor.

Intel is delivering a microcode patch which addresses the root cause of exposure to elevated voltages. We are continuing validation to ensure that scenarios of instability reported to Intel regarding its Core 13th/14th Gen desktop processors are addressed. Intel is currently targeting mid-August for patch release to partners following full validation.

Intel is committed to making this right with our customers, and we continue asking any customers currently experiencing instability issues on their Intel Core 13th/14th Gen desktop processors reach out to Intel Customer Support for further assistance.

https://community.intel.com/t5/Processors/July-2024-Update-on-Instability-Reports-on-Intel-Core-13th...

For CPUs that exhibit unstable behaviour

Ensure you're on the latest BIOS for your motherboard

Update your motherboard BIOS to the latest revision containing microcode 0x125. Whilst this ucode revision does not resolve the issue, Intel has clarified that it contains fixes within microcode pertinent to Enhanced Thermal Velocity Boost (ETVB) behaviour that results in unexpected boost behaviour under certain thermal conditions.

Use Intel Base Profiles
The latest BIOS for your motherboard should contain Performance Preference options for Intel Base profiles. Ensure Intel Default Settings is selected. If using a 13th-Gen or 14th Gen i9 processor, choose Profile Performance.
If not selected already, ensure that SVID Behaviour is set to Intel Fail Safe

My CPU is running hotter using Intel Base Profiles than Asus Optimised, is this normal?
Yes, it can be normal for your CPU to run hotter than usual when using Intel base profiles. This occurs because following Intel's guidelines more closely often results in higher core voltages under certain workloads. Previously, motherboard vendors set the Load-Line Calibration (LLC) lower than Intel's recommendations to achieve lower temperatures while still delivering high performance. However, depending on your motherboard adhering to Intel's guidelines can lead to increased voltages whilst operating within Intel's current limits. This can result in higher operating temperatures depending on the workload.

Silent_Scone_0-1721817433799.png

Disable XMP

XMP is considered overclocking. To eliminate overclocking instability XMP should be disabled if experiencing crashing or unstable behaviour. Be sure to retest the behaviour at DRAM defaults.

Evaluate Cooling

Ensure your CPU cooling is working within the expected realms. If still experiencing instability under the conditions described above, consider reapplying the thermal application and removing any third-party CPU contact frames which may impact signal integrity.

Is my CPU damaged?

If still experiencing instability at Optimised Defaults [Intel - Performance / Extreme Profile] with XMP overclocking disabled, you will need to contact Intel.

I've read there was a fabrication issue with oxidisation, Intel has confirmed it.
This issue is unrelated to the ETVB behaviour and firmware and is a physical defect. Currently,  Intel has gone on record to state that a number of 13th-generation CPUs from 2023 are potentially impacted by this issue

ASUS FAQ

9800X3D / 6400 CAS32 / ROG X870 Crosshair / TUF RTX 4090
140,775 Views
702 REPLIES 702

I bought my 14700K back in Oct 2023 the moment it released and a ROG Maximus Z790 Hero motherboard. I just checked and my currrent BIOS is 1501. I really haven't followed the issues these CPUs have been having, because I haven't experienced any issues. No bluescreens or crashes or anything that would make me think I had a CPU issue. In the BIOS, I left most everything to Auto, but did use XMP I for my DDR5 RAM. No manual CPU overclocking. I've really only been using the PC to play games and normal daily Internet browsing, nothing really CPU intensive. I've been operating under the "If it isn't broken, don't try to fix it" mentality.

With all that said, I'm wondering if now is the time to update the BIOS to v2703 with Intel microcode 0x12B since it seems that has addressed the issues? Just because my CPU hasn't had any issues doesn't mean it's immune to future ones.

Also, I ran the Intel Processor Diagnostic Tool and everything passed, if that means anything.

CPU-Z.pngIntel Tool.png

@NEO701: Bevor you install.. see my post and problems to that -> https://rog-forum.asus.com/t5/intel-700-600-series/problems-bios-version-1805-2024-11-12-for-rog-b-7...

Intel i5-12600KF | Noctua NH-U12S + NA-FK1 | Asus ROG B760-F | WD SN850X 2TB | Corsair Vengeance 32GB (2x16 GB) DDR5 6.200MHz C36 | INNO3D GeForce RTX 4070 TWIN X2 | Seasonic FOCUS GX-850 ATX 3.1 | NZXT H7 Flow 2024 | NZXT F360 RGB Core | 5x Noctua NF-A14 Chromax 140mm

Thanks a lot @Chrissi84 for your consideration.

I am checking the other thread now.

sgxdarius
Level 7

I started an RMA request on an out-of-warranty laptop under the impression that Intel would replace all the CPU's. But it's looking like Intel is claiming that there is nothing wrong with their HX models, whereas several laptop users from several different laptop brands are having problems (myself included). Here's hoping ASUS replaces the CPU for free, as they should, and that i'm not about to get scammed out of my money.

Electronic_Punk
Level 9

Not sure this applies to laptop mate --

 

Intel® reaffirms that both Intel® Core™ 13th and 14th Gen mobile processors and future client product families – including the codename Lunar Lake and Arrow Lake families - are unaffected by the Vmin Shift Instability issue. 

So they say. But there's this post under Asus' own website https://rog-forum.asus.com/t5/rog-strix-series/rog-scar-16-17-18-gaming-laptops-and-intel-13th-and-1... with over 9,000 views (which was closed by an admin). And this thread as well https://rog-forum.asus.com/t5/rog-strix-series/13th-and-14th-gen-intel-crisis-are-laptops-included-g...with over 1,000 views. You think people just navigate through these forums for fun? We're coming here because we're having issues with our $3,000+ dollar laptops. Something fishy is going on here. I wonder just how many people have sent their laptops back in for repair across all brands with CPU issues. I wonder how many people have sent their laptops back in period with any type of issue. In my opinion, such information should be open and transparent.  There was also a problem with early 13-gen series not related to the degredation. Maybe i'm just being a pessimist, and i'm definitely dumb for not reading the red-tape before starting the RMA report, but I just don't trust these companies. 

Did you look at the thread you linked? The admin told people to go to the ROG Care if they were having issues.

Secondly, "so they say" comes directly from the manufacturer of the CPU in a statement.

Thirdly, but not least - ASUS is updating HX SKUs. Not sure why you're posting here as this thread is for processors confirmed to be impacted by the Vmin shift issue.

Solved: Re: [INTEL]-How To Update Your Microcode for Intel... - Page 35 - Republic of Gamers Forum -...

AsusMBFan
Level 9

Hello Everyone,

I have made a few posts to this thread starting on September 8, 2024 about my i7-13700K temperatures in my Asus Z790 Creator WiFi motherboard during heavy loads like transcoding video. The recommendation from other contributors to this thread was to upgrade my cooler.

I removed my Thermalright TA120EX cooler and replaced it with a Thermalright PS120SE. My idle temperatures are a few degrees cooler and heavy loads no longer pin my cores at 100 degrees. Instead the temperatures fluctuate and sometimes intermittently go into the upper 90's, but only for a few seconds. I am pretty pleased with the PS120SE. For those of you who are interested, here are a few observations about the cooler. The frame for the TA120EX was metal and perfectly rectangular. The frame for the PS120SE is plastic and a little out of square, but not enough to cause a problem. Instead of using the fans included with the PS120SE, I used the higher flow rate fans I had on my TA120EX. You do need to use the fan clips from the PS120SE because they are a little longer for the radiators which have a wider clip dimension. The instructions and fans do not indicate direction of airflow, so make sure everything is flowing in the proper direction before you close up the case. Coffee filters do a great job of removing old thermal paste.

 

My Thermalright Phantom Spirit 120 smelled like burning plastic. Didn't changed after weeks. Ordered a second one from Amzn - same probem. Switched to Noctua. But TR performance, noise and build quality was good.

Intel i5-12600KF | Noctua NH-U12S + NA-FK1 | Asus ROG B760-F | WD SN850X 2TB | Corsair Vengeance 32GB (2x16 GB) DDR5 6.200MHz C36 | INNO3D GeForce RTX 4070 TWIN X2 | Seasonic FOCUS GX-850 ATX 3.1 | NZXT H7 Flow 2024 | NZXT F360 RGB Core | 5x Noctua NF-A14 Chromax 140mm

kalo86
Level 10

A new BIOS v1801 has been released for the ROG Strix Z790-E WIFI II, someone already updated to this version?

Link: https://rog.asus.com/motherboards/rog-strix/rog-strix-z790-e-gaming-wifi-ii/helpdesk_bios/

kalo86_0-1733582688636.png

 

14900KF / STRIX Z790-E WIFI II / TUF RX 7900 XTX / 64GB DDR5-6000 / 1000W Aura Gold PSU / iCUE Link H170i