cancel
Showing results for 
Search instead for 
Did you mean: 

[Intel] Sept 2024 (Update on Instability Reports on Intel Core 13th and 14th Gen Desktop Processors

Silent_Scone
Super Moderator

 

September 25th Update:

Beta BIOS Links (microcode 0x12B)

Note: Some pages may not have propagated, please check back later

Z760

  • PROART B760-CREATOR
  • PROART B760-CREATOR D4
  • PROART B760-CREATOR WIFI

    Intel Community Forum
    Intel has localized the Vmin Shift Instability issue to a clock tree circuit within the IA core which is particularly vulnerable to reliability aging under elevated voltage and temperature. Intel has observed these conditions can lead to a duty cycle shift of the clocks and observed system instability.  

Intel has identified four (4) operating scenarios that can lead to Vmin shift in affected processors:

  1. Motherboard power delivery settings exceeding Intel power guidance. 
    a.  Mitigation: Intel Default Settings recommendations for Intel Core 13th and 14th Gen desktop processors.  
  2. eTVB Microcode algorithm which was allowing Intel Core 13th and 14th Gen i9 desktop processors to operate at higher performance states even at high temperatures. 
    a.  Mitigation: microcode 0x125 (June 2024) addresses eTVB algorithm issue.  
  3. Microcode SVID algorithm requesting high voltages at a frequency and duration which can cause Vmin shift. 
    a.  Mitigation: microcode 0x129 (August 2024) addresses high voltages requested by the processor.  
  4. Microcode and BIOS code requesting elevated core voltages which can cause Vmin shift especially during periods of idle and/or light activity. 
    a.  Mitigation: Intel is releasing microcode 0x12B, which encompasses 0x125 and 0x129 microcode updates, and addresses elevated voltage requests by the processor during idle and/or light activity periods.  

Regarding the 0x12B update, Intel is working with its partners to roll out the relevant BIOS update to the public.

Intel’s internal testing comparing 0x12B microcode to 0x125 microcode – on Intel® Core™ i9-14900K with DDR5 5200MT/s memory1  - indicates performance impact is within run-to-run variation (ie. Cinebench* R23, Speedometer*, WebXPRT4*, Crossmark*). For gaming workloads on Intel® Core™ i9-14900K with DDR5 5600MT/s memory2, performance is also within run-to-run variation (ie. Shadow of the Tomb Raider*, Cyberpunk* 2077, Hitman 3: Dartmoor*, Total War: Warhammer III – Mirrors of Madness*). However, system performance is dependent on configuration and several other factors.

Intel® reaffirms that both Intel® Core™ 13th and 14th Gen mobile processors and future client product families – including the codename Lunar Lake and Arrow Lake families - are unaffected by the Vmin Shift Instability issue. We appreciate our customers’ patience throughout the investigation, as well as our partners’ support in the analysis and relevant mitigations. 

______________________________

August 2024

Hi all,

This update will be pinned here for clarity on the ongoing situation with some 13th and 14th-gen CPUs experiencing instability exhibited at stock.

Intel has issued the following statement (07/22/2024)

Based on extensive analysis of Intel Core 13th/14th Gen desktop processors returned to us due to instability issues, we have determined that elevated operating voltage is causing instability issues in some 13th/14th Gen desktop processors. Our analysis of returned processors confirms that the elevated operating voltage is stemming from a microcode algorithm resulting in incorrect voltage requests to the processor.

Intel is delivering a microcode patch which addresses the root cause of exposure to elevated voltages. We are continuing validation to ensure that scenarios of instability reported to Intel regarding its Core 13th/14th Gen desktop processors are addressed. Intel is currently targeting mid-August for patch release to partners following full validation.

Intel is committed to making this right with our customers, and we continue asking any customers currently experiencing instability issues on their Intel Core 13th/14th Gen desktop processors reach out to Intel Customer Support for further assistance.

https://community.intel.com/t5/Processors/July-2024-Update-on-Instability-Reports-on-Intel-Core-13th...

For CPUs that exhibit unstable behaviour

Ensure you're on the latest BIOS for your motherboard

Update your motherboard BIOS to the latest revision containing microcode 0x125. Whilst this ucode revision does not resolve the issue, Intel has clarified that it contains fixes within microcode pertinent to Enhanced Thermal Velocity Boost (ETVB) behaviour that results in unexpected boost behaviour under certain thermal conditions.

Use Intel Base Profiles
The latest BIOS for your motherboard should contain Performance Preference options for Intel Base profiles. Ensure Intel Default Settings is selected. If using a 13th-Gen or 14th Gen i9 processor, choose Profile Performance.
If not selected already, ensure that SVID Behaviour is set to Intel Fail Safe

My CPU is running hotter using Intel Base Profiles than Asus Optimised, is this normal?
Yes, it can be normal for your CPU to run hotter than usual when using Intel base profiles. This occurs because following Intel's guidelines more closely often results in higher core voltages under certain workloads. Previously, motherboard vendors set the Load-Line Calibration (LLC) lower than Intel's recommendations to achieve lower temperatures while still delivering high performance. However, depending on your motherboard adhering to Intel's guidelines can lead to increased voltages whilst operating within Intel's current limits. This can result in higher operating temperatures depending on the workload.

Silent_Scone_0-1721817433799.png

Disable XMP

XMP is considered overclocking. To eliminate overclocking instability XMP should be disabled if experiencing crashing or unstable behaviour. Be sure to retest the behaviour at DRAM defaults.

Evaluate Cooling

Ensure your CPU cooling is working within the expected realms. If still experiencing instability under the conditions described above, consider reapplying the thermal application and removing any third-party CPU contact frames which may impact signal integrity.

Is my CPU damaged?

If still experiencing instability at Optimised Defaults [Intel - Performance / Extreme Profile] with XMP overclocking disabled, you will need to contact Intel.

I've read there was a fabrication issue with oxidisation, Intel has confirmed it.
This issue is unrelated to the ETVB behaviour and firmware and is a physical defect. Currently,  Intel has gone on record to state that a number of 13th-generation CPUs from 2023 are potentially impacted by this issue

ASUS FAQ

9800X3D / 6400 CAS 28 / ROG X870 Crosshair / TUF RTX 4090
153,011 Views
704 REPLIES 704

swale
Level 11

I bought my i7-13700K CPU and Asus Z790 motherboard in April 23. I limit the CPU temperature to 85C and all has been stable. I'm concerned about the oxidation problem and the impact on CPU longevity. I would like to know the CPU batches affected by oxidation. I checked my CPU warranty which expires in May 2026. That doesn't give much time if there is a longevity issue. Intel needs to extend the warranty cover for the CPUs affected.

You'd need to contact Intel regarding that. They've yet to disclose which batches may be impacted by this.

9800X3D / 6400 CAS 28 / ROG X870 Crosshair / TUF RTX 4090

It is possible to check your CPU with the Intel Processor Diagnostic Tool which can be downloaded from here . Be aware that this is a stress tester and will subject the CPU to stress as soon as it is run. The Tool returns detailed info about the CPU along with a test result which is either PASS or FAIL. In the event of a FAIL the test result and data from the Tool could be used to start a RMA procedure.

Betroz
Level 10

For people who owns a 14900K of poor silicon quality, setting SVID to Intel's Fail Safe will just add even more voltage to the CPU, and risk further degradation. Not a great idea in my opinion. 

What happens to CPU voltage if you limit the CPU temperature as I do to 85C?

Test it and find out

9800X3D / 6400 CAS 28 / ROG X870 Crosshair / TUF RTX 4090

Electronic_Punk
Level 9

Interesting, but will wait for the new microcode update of course

kalo86
Level 10

Same here, I will flash the new BIOS when the new microcode will be available. I see too much risk at the moment.

14900KF / STRIX Z790-E WIFI II / TUF RX 7900 XTX / 64GB DDR5-6000 / 1000W Aura Gold PSU / iCUE Link H170i

Ily3ss59
Level 7

@Silent_Scone 

According to several sources:

It's important to note here, that the microcode update won't fix the issues on processors already experiencing instability, but prevent it on chips that aren't. The instability is caused by irreversible physical degradation of the chip. These chips will, of course, be covered under warranty.

Meanwhile, an interesting issue has come to light, which that some of Intel's processors built on the Intel 7 node are experiencing chemical oxidation of the die as they age. Intel responded to this, stating that it had discovered the oxidation manufacturing issues in 2023, and addressed it. The company also stated that die oxidation is not related to the stability issues it is embattled with.

Intel Core Ultra 9 285K / AiO NZXT Kraken Elite 360 RGB / Asus ROG MAXIMUS Z890 EXTREME BIOS 1602 / G.Skill Trident Z5 CK RGB 48 Go (2 x 24 Go) CUDIMM DDR5 8800 MHz CL42 / GeForce RTX™ 5090 32G GAMING TRIO OC / 1x Samsung 990 pro 4TB / 1x Samsung 970 EVO 2TB / MEG Ai1600T PCIE5 / NZXT H9 Elite / Monitor ASUS ROG Swift OLED PG32UCDM

There is no evidence for any claim that the "instability" is either causing or is caused by irreversible degradation of Intel's CPUs. One website at least has quoted Intel's July 2024 update and then added additional wording about degradation implying that Intel said it. Intel did not say it. The statement about oxidation is a separate issue. Intel's statement about it was not "in response to this". It was made by a member of Intel staff on Reddit who did not mention degradation.