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[Intel] Sept 2024 (Update on Instability Reports on Intel Core 13th and 14th Gen Desktop Processors

Silent_Scone
Super Moderator

 

September 25th Update:

Beta BIOS Links (microcode 0x12B)

Note: Some pages may not have propagated, please check back later

Z760

  • PROART B760-CREATOR
  • PROART B760-CREATOR D4
  • PROART B760-CREATOR WIFI

    Intel Community Forum
    Intel has localized the Vmin Shift Instability issue to a clock tree circuit within the IA core which is particularly vulnerable to reliability aging under elevated voltage and temperature. Intel has observed these conditions can lead to a duty cycle shift of the clocks and observed system instability.  

Intel has identified four (4) operating scenarios that can lead to Vmin shift in affected processors:

  1. Motherboard power delivery settings exceeding Intel power guidance. 
    a.  Mitigation: Intel Default Settings recommendations for Intel Core 13th and 14th Gen desktop processors.  
  2. eTVB Microcode algorithm which was allowing Intel Core 13th and 14th Gen i9 desktop processors to operate at higher performance states even at high temperatures. 
    a.  Mitigation: microcode 0x125 (June 2024) addresses eTVB algorithm issue.  
  3. Microcode SVID algorithm requesting high voltages at a frequency and duration which can cause Vmin shift. 
    a.  Mitigation: microcode 0x129 (August 2024) addresses high voltages requested by the processor.  
  4. Microcode and BIOS code requesting elevated core voltages which can cause Vmin shift especially during periods of idle and/or light activity. 
    a.  Mitigation: Intel is releasing microcode 0x12B, which encompasses 0x125 and 0x129 microcode updates, and addresses elevated voltage requests by the processor during idle and/or light activity periods.  

Regarding the 0x12B update, Intel is working with its partners to roll out the relevant BIOS update to the public.

Intel’s internal testing comparing 0x12B microcode to 0x125 microcode – on Intel® Core™ i9-14900K with DDR5 5200MT/s memory1  - indicates performance impact is within run-to-run variation (ie. Cinebench* R23, Speedometer*, WebXPRT4*, Crossmark*). For gaming workloads on Intel® Core™ i9-14900K with DDR5 5600MT/s memory2, performance is also within run-to-run variation (ie. Shadow of the Tomb Raider*, Cyberpunk* 2077, Hitman 3: Dartmoor*, Total War: Warhammer III – Mirrors of Madness*). However, system performance is dependent on configuration and several other factors.

Intel® reaffirms that both Intel® Core™ 13th and 14th Gen mobile processors and future client product families – including the codename Lunar Lake and Arrow Lake families - are unaffected by the Vmin Shift Instability issue. We appreciate our customers’ patience throughout the investigation, as well as our partners’ support in the analysis and relevant mitigations. 

______________________________

August 2024

Hi all,

This update will be pinned here for clarity on the ongoing situation with some 13th and 14th-gen CPUs experiencing instability exhibited at stock.

Intel has issued the following statement (07/22/2024)

Based on extensive analysis of Intel Core 13th/14th Gen desktop processors returned to us due to instability issues, we have determined that elevated operating voltage is causing instability issues in some 13th/14th Gen desktop processors. Our analysis of returned processors confirms that the elevated operating voltage is stemming from a microcode algorithm resulting in incorrect voltage requests to the processor.

Intel is delivering a microcode patch which addresses the root cause of exposure to elevated voltages. We are continuing validation to ensure that scenarios of instability reported to Intel regarding its Core 13th/14th Gen desktop processors are addressed. Intel is currently targeting mid-August for patch release to partners following full validation.

Intel is committed to making this right with our customers, and we continue asking any customers currently experiencing instability issues on their Intel Core 13th/14th Gen desktop processors reach out to Intel Customer Support for further assistance.

https://community.intel.com/t5/Processors/July-2024-Update-on-Instability-Reports-on-Intel-Core-13th...

For CPUs that exhibit unstable behaviour

Ensure you're on the latest BIOS for your motherboard

Update your motherboard BIOS to the latest revision containing microcode 0x125. Whilst this ucode revision does not resolve the issue, Intel has clarified that it contains fixes within microcode pertinent to Enhanced Thermal Velocity Boost (ETVB) behaviour that results in unexpected boost behaviour under certain thermal conditions.

Use Intel Base Profiles
The latest BIOS for your motherboard should contain Performance Preference options for Intel Base profiles. Ensure Intel Default Settings is selected. If using a 13th-Gen or 14th Gen i9 processor, choose Profile Performance.
If not selected already, ensure that SVID Behaviour is set to Intel Fail Safe

My CPU is running hotter using Intel Base Profiles than Asus Optimised, is this normal?
Yes, it can be normal for your CPU to run hotter than usual when using Intel base profiles. This occurs because following Intel's guidelines more closely often results in higher core voltages under certain workloads. Previously, motherboard vendors set the Load-Line Calibration (LLC) lower than Intel's recommendations to achieve lower temperatures while still delivering high performance. However, depending on your motherboard adhering to Intel's guidelines can lead to increased voltages whilst operating within Intel's current limits. This can result in higher operating temperatures depending on the workload.

Silent_Scone_0-1721817433799.png

Disable XMP

XMP is considered overclocking. To eliminate overclocking instability XMP should be disabled if experiencing crashing or unstable behaviour. Be sure to retest the behaviour at DRAM defaults.

Evaluate Cooling

Ensure your CPU cooling is working within the expected realms. If still experiencing instability under the conditions described above, consider reapplying the thermal application and removing any third-party CPU contact frames which may impact signal integrity.

Is my CPU damaged?

If still experiencing instability at Optimised Defaults [Intel - Performance / Extreme Profile] with XMP overclocking disabled, you will need to contact Intel.

I've read there was a fabrication issue with oxidisation, Intel has confirmed it.
This issue is unrelated to the ETVB behaviour and firmware and is a physical defect. Currently,  Intel has gone on record to state that a number of 13th-generation CPUs from 2023 are potentially impacted by this issue

ASUS FAQ

9800X3D / 6400 CAS 28 / ROG X870 Crosshair / TUF RTX 4090
2,319 Views
742 REPLIES 742

MoKiChU
Level 40

Hi everyone,

For information : https://rog-forum.asus.com/t5/intel-700-600-series/raptorlake-resources/m-p/1046625/highlight/true#M...


@MoKiChU wrote:

Hi everyone,

MoKiChU_0-1727804726207.png

ROG MAXIMUS Z690 HEROhttps://dlcdnets.asus.com/pub/ASUS/mb/BIOS/ROG-MAXIMUS-Z690-HERO-ASUS-3901.zip
ROG MAXIMUS Z690 HERO EVA EDITIONhttps://dlcdnets.asus.com/pub/ASUS/mb/BIOS/ROG-MAXIMUS-Z690-HERO-EVA-ASUS-3901.zip
ROG MAXIMUS Z690 APEX : https://dlcdnets.asus.com/pub/ASUS/mb/BIOS/ROG-MAXIMUS-Z690-APEX-ASUS-3901.zip
ROG MAXIMUS Z690 FORMULAhttps://dlcdnets.asus.com/pub/ASUS/mb/BIOS/ROG-MAXIMUS-Z690-FORMULA-ASUS-3901.zip
ROG MAXIMUS Z690 EXTREMEhttps://dlcdnets.asus.com/pub/ASUS/mb/BIOS/ROG-MAXIMUS-Z690-EXTREME-ASUS-3901.zip
ROG MAXIMUS Z690 EXTREME GLACIALhttps://dlcdnets.asus.com/pub/ASUS/mb/BIOS/ROG-MAXIMUS-Z690-EXTREME-GLACIAL-ASUS-3901.zip

ROG STRIX Z690-I GAMING WIFI : https://dlcdnets.asus.com/pub/ASUS/mb/BIOS/ROG-STRIX-Z690-I-GAMING-WIFI-ASUS-3901.zip
ROG STRIX Z690-A GAMING WIFIhttps://dlcdnets.asus.com/pub/ASUS/mb/BIOS/ROG-STRIX-Z690-A-GAMING-WIFI-ASUS-3901.zip
ROG STRIX Z690-A GAMING WIFI D4https://dlcdnets.asus.com/pub/ASUS/mb/BIOS/ROG-STRIX-Z690-A-GAMING-WIFI-D4-ASUS-3901.zip
ROG STRIX Z690-G GAMING WIFI : https://dlcdnets.asus.com/pub/ASUS/mb/BIOS/ROG-STRIX-Z690-G-GAMING-WIFI-ASUS-3901.zip
ROG STRIX Z690-F GAMING WIFI : https://dlcdnets.asus.com/pub/ASUS/mb/BIOS/ROG-STRIX-Z690-F-GAMING-WIFI-ASUS-3901.zip
ROG STRIX Z690-E GAMING WIFI : https://dlcdnets.asus.com/pub/ASUS/mb/BIOS/ROG-STRIX-Z690-E-GAMING-WIFI-ASUS-3901.zip

MoKiChU_1-1727806237265.png

ROG STRIX B660-I GAMING WIFI : https://dlcdnets.asus.com/pub/ASUS/mb/BIOS/ROG-STRIX-B660-I-GAMING-WIFI-ASUS-3410.zip
ROG STRIX B660-G GAMING WIFI D4
 : https://dlcdnets.asus.com/pub/ASUS/mb/BIOS/ROG-STRIX-B660-G-GAMING-WIFI-ASUS-3410.zip
ROG STRIX B660-A GAMING WIFI
 : https://dlcdnets.asus.com/pub/ASUS/mb/BIOS/ROG-STRIX-B660-A-GAMING-WIFI-ASUS-3410.zip
ROG STRIX B660-A GAMING WIFI D4 https://dlcdnets.asus.com/pub/ASUS/mb/BIOS/ROG-STRIX-B660-A-GAMING-WIFI-D4-ASUS-3410.zip
ROG STRIX B660-F GAMING WIFI : https://dlcdnets.asus.com/pub/ASUS/mb/BIOS/ROG-STRIX-B660-F-GAMING-WIFI-ASUS-3410.zip


Ntinsky
Level 9

For those who own a TUF GAMING Z790-PLUS WIFI or TUF GAMING Z790-PLUS WIFI D4 and would like to try the Beta version of 1666

Ntinsky_0-1727821656841.png


TUF GAMING Z790-PLUS WIFI
https://dlcdnets.asus.com/pub/ASUS/mb/BIOS/TUF-GAMING-Z790-PLUS-WIFI-ASUS-1666.zip


TUF GAMING Z790-PLUS WIFI D4

https://dlcdnets.asus.com/pub/ASUS/mb/BIOS/TUF-GAMING-Z790-PLUS-WIFI-D4-ASUS-1666.zip

 

I have the first board but will wait for the final release

lastique
Level 9

Does the 3901 BIOS for Z690 Hero have a fix for the profile selection bug?

https://rog-forum.asus.com/t5/intel-700-600-series/z690-hero-bios-3802-profile-selection-is-still-br...

 

Most probably no. Keep in mind that it's a beta one which means (in my opinion) that right now they are focusing on microcode 0x12B rather than addressing all other minor issues compared to that

Ntinsky_0-1727943620919.png

 

Quarismage
Level 7

Tried 3901 on my Strix Z690-A Gaming Wifi D4 (13600k) and there appears to be something like an IccMax 200A set regardless if all limits removed. HWinfo reports the higher values I try like 250A but the processor core speed running CB23 goes down to 4900 (only pulling 163W). HWinfo also reports hitting the limit on IccMax as the reason for the throttling.

Switching back to 2305 with the same settings and the problem goes away.

Edit: reinstalled the ME driver and it fixed the issue.

How about checking "IA CEP" options ? Is this enable ?

Thanks for the reply, they are disabled.

patricpaassiltt
Level 7

Hmm?
The CPU connector frame confuses many people with z690 and z790...
They want to say they are exactly the same but not. If you use contact ram z690 on a motherboard z790 then you get memory problems on mem test via bioset or occt. If you run connector ram z790 on a z690 it works. Be very careful not to screw it too tight or loose somewhere in between so then everything will work 75% depending on which foil hat is on?

Hi @patricpaassiltt , I am sorry I am not understanding your message above. What are you trying alert about?

What connector frame, contact ram thing are you referring in your message here?

The CPU connector frame confuses many people with z690 and z790...
They want to say they are exactly the same but not. If you use contact ram z690 on a motherboard z790 then you get memory problems on mem test via bioset or occt. If you run connector ram z790 on a z690 it works. Be very careful not to screw it too tight or loose somewhere in between so then everything will work 75% depending on which foil hat is on?

 

Disclaimer: I am not an ASUS support person so my information may be incomplete. Always follow official documentation and material provided by ASUS representatives.

INTEL i9-14900K / CORSAIR VENGEANCE RGB 192GB (4x48GB) 5200 CAS38 / ROG Z790 DARK HERO / ROG TUF GAMING RTX 4090 OC / ProArt PA-602 Case / SEASONIC PRIME TX-1300 ATX 3.0 / CORSAIR MP700 PRO 2TB PCIe Gen5 / CRUCIAL T500 2TB PCIe Gen4 / EIZO CG2700X