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I recently built a PC, my first ever PC. And I used good components. But…

Level 7

When I try to run 2 sticks of DDR5 gskill trident Z5 in my Asus Rog Strix Z790-E Gaming WiFi II. 
nothing works. And my fans to my radiator are on high I believe turbo high. The rest of the fans are running higher than normal as well, monitors won’t work, orange dot is on. 

So why can’t I use two sticks of ram on this board? Is this a known faulty function or something? 
someone please help. 
Thank you!

– Jrizy


Level 12

make sure you are using the correct slots a2 and b2 (slots 2 and 4) when inserting 2 sticks of ram.

Level 17

Have you tried BIOS defaults? What CPU and memory type/speed do you have? It's hard to help without much information. Look at the motherboard sticker as well, the last 4 digits will be the supplied BIOS version. Is it old?

Z690 Hero, 12900K, BIOS 3603, MEI 2407.6.1.0, ME Firmware, 7000X Case, RM1000x PSU, ASUS TUF OC 3090TI, 2 x 16GB Corsair RAM @ 5200MHz, Windows 11 Pro 23H2, Corsair H150i Elite AIO, 4x Corsair RGB fans, 3x M.2 NVME drives, 2x SATA SSDs, 2x SATA HDs.