12-02-2024 11:26 AM
I just put together a system using a ROG Strix B760-F Gaming WiFi motherboard and an i5 14600K CPU. I know using an unlocked CPU on this board is largely pointless, but anyway the whole thing seems to be possessed.
The system initially booted into the BIOS and then ran for about 60 seconds before just turning off and not restarting until the CMOS was reset. I removed absolutely everything and ran with just the CPU (+ cooler, obviously) and a single stick of RAM. Tried it out with two different PSUs, and it still did the same thing. Temps looked fine in the BIOS, couldn't see any physical issues but took the CPU out and inspected it, couldn't see a problem. Put it back together and it ran for a good 10 minutes. Ok, I thought — seems to have sorted itself out. Good system! Well done!
So I Installed the latest BIOS (process went fine), the GPU (4070 Super OC), 1TB SSD and 32GB DDR5 RAM and actually had the thing install and boot into Windows. Even played a game for about 30 minutes. It ran smoothly and with absolutely no problems. Good system! Well done!
Then I quit the game and once the system got back to the Windows desktop, it died again without warning. Restarted it after a CMOS reset and installed all the ASUS drivers in existence. It stayed up another few minutes before deciding that I'd had all I was going to get, and it died again.
I've since had it running for a maximum of about five minutes, but more generally it'll only stay up for about a minute or two. Again, temps are fine — CPU sitting at around 29-33C and nothing else getting hot. It's not the PSU as I've tried two different (definitely working) units with the same behaviour — it's currently (not) running with a Corsair RM750e.
Once it dies, it won't turn on again unless the CMOS is reset or it's left for a long time with the power disconnected (even if you plug in a different PSU, so it's not the PSU tripping). Or... if you just leave it after it turns itself off, it randomly turns itself on again — lights and fans all on, everything spinning up for about 5 seconds and then it's dead again. This might be once every 10-20 minutes, or sometimes after just 30 seconds.
None of it makes any sense! Is the motherboard completely screwed or is it the CPU? If it's the CPU then why would the motherboard be attempting to fire everything up again every so often? What do I return as faulty? Or is this just a terribly unstable and ill-advised CPU/motherboard combo? Or is there something I can change in the BIOS that would make this thing stable? Obviously it's running with stock settings virtually all the time as the CMOS gets wiped so often.
Thanks to anybody who can diagnose this or offer any suggestions! I've had components die on me before, and I've had components arrive dead, but never had anything behave like this. I'm starting to think it's possessed. It just turned on the fans for three seconds right now... I think it's trying to communicate. And then ten seconds later it booted into the BIOS and happily reported everything fine at 31C CPU, 21C motherboard and 38C chipset temp. For 20 seconds. Now it's just died again.
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12-02-2024 02:36 PM - edited 12-02-2024 02:38 PM
It's possible it could be an issue with the cpu or motherboard.
If you're able to install HWinfo and post us a screenshot of the Sensors tab, maybe this will tell us something.
This should be HWinfo 8.10 with the ROG theme. - Free Download HWiNFO Sofware | Installer & Portable for Windows, DOS
On the Sensors Status page, click the arrows at the bottom left to expand all the readings, you can adjust the sliders to show the Maximum columns.
Click the pic to make it bigger.
12-02-2024 12:11 PM - edited 12-02-2024 12:17 PM
Hello Fingrmouse
It's not pointless to have a 14600K cpu with the ROG Strix B760-F Gaming WiFi, all the Strix motherboards have overclocking capabilities and have most of the features the Maximus motherboards have. I myself have the ROG Strix Z690-F Gaming WiFi and the 12700KF with an all P-Core overclock of 5.2GHz.
With your pc randomly shutting off, I suspect some power issue.
You could try shutting down your pc, turning off the psu switch for 5 seconds, then try booting up.
If you're using a power strip, try connecting the power supply cable directly to a wall socket.
Make sure you have at least the 24-pin main power cable and an 8-pin cpu power cable connected to the motherboard.
If using two sticks of memory, make sure they're installed in the A2-B2 slots (2nd & 4th slots from the cpu).
What psu are you using?
How do you have power connected to your RTX 4070 Super OC?
You could try updating the bios to version 1805 if you haven't done so. - ROG STRIX B760-F GAMING WIFI | Gaming motherboards|ROG - Republic of Gamers|ROG Global
12-02-2024 12:51 PM
Sorry, my post is a bit long so some key things probably got lost in there… it’s currently running with a Corsair RM750e PSU but it does exactly the same thing with a different power supply so it’s not that (tried plugging in to different outlets too). And yes everything’s plugged in correctly with ATX and CPU power (and PCIe power when the 4070 is connected). It does the same thing without the GPU, SSD and with only one stick of RAM (in any slot). It also has the latest BIOS. I’ve ruled out everything else I can - it has to be a CPU or motherboard issue. Or both…
12-02-2024 02:36 PM - edited 12-02-2024 02:38 PM
It's possible it could be an issue with the cpu or motherboard.
If you're able to install HWinfo and post us a screenshot of the Sensors tab, maybe this will tell us something.
This should be HWinfo 8.10 with the ROG theme. - Free Download HWiNFO Sofware | Installer & Portable for Windows, DOS
On the Sensors Status page, click the arrows at the bottom left to expand all the readings, you can adjust the sliders to show the Maximum columns.
Click the pic to make it bigger.
12-03-2024 01:29 AM
Well, I got as far as downloading HWinfo and through the installation (from a cold start this morning) but then it died again. It's now not staying up long enough to get back into Windows.
I think I'm just going to send the motherboard back as faulty and get a replacement. If it comes down to the motherboard or the CPU I don't see how the CPU being faulty could lead the system to randomly turn itself back on after a shutdown — only the motherboard can be doing this. Even a faulty PSU couldn't command the system to boot; the motherboard logo on top of the backplate glows when power is applied so it's getting at least +5V standby power and seems to be trying to trigger a restart randomly after it's shut itself down.
It definitely seems like a power issue so I suspect it's a VRM problem but I can't get it stable enough to diagnose any further.
12-03-2024 01:35 AM
Hi @Fingrmouse
Please provide the full system specs, including the memory kit PN.
Are you enabling XMP? When the system shuts down, upon turning back on again - which if any of the Q-LEDs are lit on the motherboard?
12-03-2024 02:12 AM
The memory is Crucial Pro DDR5 6000MHz CL36 (CP2K16G60C36U5B) — I've tried with both sticks and individual sticks in various slots and there's no change to the behaviour. It still does exactly the same even when there's only the motherboard (Strix B760-F Gaming WiFi), CPU (i5 14600K) and one stick of memory, running on a Corsair RM750e PSU. The CPU is cooled with a Cooler Master Hyper 212, but temps are definitely staying low. The case, GPU and SSD are irrelevant as the same thing happens even when everything is out of the case and those things aren't connected.
On boot, the Q-LEDs go quickly from red to yellow, then off before going white and finally green and then green. The power button LED stays lit solidly throughout and the green Q-LED stays on once it's lit.
I'm not enabling XMP — the system hasn't been stable enough for me to spend long in the BIOS trying things out, and I keep having to completely reset CMOS in order to boot at all, so everything is basically in 'fresh out of the box' state all the time with everything on default or auto settings. If that means XMP is enabled by default then I haven't been able to experiment with turning it off.
The board is definitely faulty. There's no way that starting from scratch with nothing configured should lead to this behaviour. I'm not tweaking anything and I know that the hardware is set up and connected properly — I've not built a PC for a little while (I've been using Macs recently) but my first build was 30 years ago and I've put together a lot of systems since then. Never had an issue like this.
12-03-2024 10:17 AM
So the Q-LED indicates the system has completed POST. Have you tried using the iGPU?
12-03-2024 11:38 AM
i know every system ist uniquie.. for myself I had also same cpu, same motherboard and the same crucial memory. The memory ain't on the QVL -List but works for me (jedec and both xmp profiles - also as xmp1 and xmp2). Bios 1666 and 1805 tested. What about your nvme? Did you take a look on it with crystal disk or/ and the tool of the nvme provider? Btw, the cooler is really low for the 14600kf. Maybe some sensor ain't working correct, the cpu overheating and shut down? Maybe your cpu spikes to quick and high for your cooler - so it shuts down? Are there any msg logs safe on win 11 about that (error) shutdown?
12-03-2024 11:43 AM
I would try following things
1.) take your pc to another wall socket (another room) or best wise to a friend to test it there.
2.) Try a stronger cpu cooler (yours max 140 tdp) and run the intel cpu test tool.
3.) rma the motherboard/ test a new one.