Freezing on idle or browinsg i think low usage only. never playing games it crashe

[Asusprogamer]

I have a z690 d4 plus wifi

intel 12600k

latest bios 2305

its always done this

16gb ram and is on the accepting list of bios ram modules

I have to say this board or brand is atrocious I installed armoury crate and AI suite thinking no big deal could be pointless but no harm.

I install and the Asusfan service is crashing my computer constantly everytime  run my computer froze i see in the event viewer it said "Asusfan service tryed to run"😂 then "hardware failure" on the same time exact same time!

so i uninstall everything from asus and disable the fan service thought it be fixed and was a huge improvement but still kept freezing every 30 minutes sometime it was a few hours sometime it was 10 minutes.

Event viewer says Hardware failure

never once crashed playing games only idle or browsing obviosuly low usage drops to low voltage or watts?.

Now for the bit thats important even tho asus should really fix their software unbelievable making software freeze ur computer

now this might help other with issues 

i disable c state its all fixed. no more freeze on idle why is this?

everything is stock in bios 

xmp disabled

is this a cpu problem will an RMA fix it?

does n e 1 know the issue?

im stunned asus released a bios version and cannot do basic tasks like browsing without a freeze and power off and on is required!

ive had this pc for a year and only just trying to fix it now. i only play games mostly and doesnt crash

im probably getting an extra 5 watts cpu maybe less with c state disabled and i see the watts ramp up when c state enabled so i dont know if the average is alot less maybe 3 - 6 watts? dont mind the extra watts 3 - 6 watts for 30 mins 😂

do n e pros know what to do?

will this affect my cpu ? if it cant handle c state enabled is it faulty?

i really dont want to RMA it (waste of time) if it works as it should

im typing this on my PC now and no crash so far wooho. it used to crash alot when im typing on forums

basically the problem is when C state disabled my computer doesnt freeze when browsing or idle

thank u very much

[JohnAb]

Thanks for posting that, I'm on MEI drivers 2316.5.0.0 which I got from MoKiChU's driver threads on this forum. I don't want to change them for a test, as everything is working 100% and I've never had a freeze on this machine, but that's great information. I've seen several people report freezes and changing those drivers is something to try. 

[Asusprogamer]

I have tryed many versions off the intel management engine on asus website but I will try from intel website 👍

I'll be honest my pc only crashed on browsing and idling. And when I was transfering files and unlocking my phone which nearly bricked a £500 phone. Cpu stress test and ram  never froze. I'll try the intel  management engine. Today! 

[rodolphc]

Mine was only freezing on idle and browsing also, never froze on stress tests or heavy gaming.

[rodolphc]

And by the way, after installing the Intel version, don't allow your motherboard software (like Armory Crate) to update this driver, because it will reinstall the one from Asus.

[Asusprogamer]

didnt work 😞 stalled 1st 2 hrs then after reboot it froze 20 seconds but ill give it 1 more chance might be  windows. i was about to post this post then it froze! so no it didnt work 😞 c state the only way !

froze 3 times in 2 hrs and twice in 5 minutes 

[rodolphc]

Are you sure you got the right package version from Intel (V2216.16.0.2805)?

Did you click "yes" when asked to replace your installed drivers?

Did you make sure that Armory Crate is not auto updating your drivers? Turn off auto update in both Bios and Windows.

Check the attached photo. You should have this version of interface driver in your device manager after installation. If not, then something is auto updating your driver. I could be Windows itself. Or, it didn't install right. Run the install as administrator.

[Asusprogamer]

Yes i clicked ur link installed from the intel site its compatible with 12600k.

Installed it downgraded like u! Then I restarted I uninstalled armour crate! Took picture with phone because quickly leaving! 

 

[rodolphc]

I'm sorry man I couldn't help you more. For me it worked. Maybe you have a different problem than mine.

There's one more thing you can try. I don't know if it was mentionned in this post, but I read somewhere during my research that if the CPU fan screws are too tight, they would force on the CPU thus causing it's pins to have bad contact with the motherboard socket. Check to see if your CPU fan screws are not too tightened.

I wish I could have done more, but this is as far as I can help considering my limited knowledge.

Goodluck

[Asusprogamer]

yeah ill leave c state disabled i wont want to touch the screws it feels a bit nipper with c state disabled

i updated to the Intel management