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Freezing on idle or browinsg i think low usage only. never playing games it crashe

Asusprogamer
Level 10

I have a z690 d4 plus wifi

intel 12600k

latest bios 2305

its always done this

16gb ram and is on the accepting list of bios ram modules

I have to say this board or brand is atrocious I installed armoury crate and AI suite thinking no big deal could be pointless but no harm.

I install and the Asusfan service is crashing my computer constantly everytime  run my computer froze i see in the event viewer it said "Asusfan service tryed to run"😂 then "hardware failure" on the same time exact same time!

so i uninstall everything from asus and disable the fan service thought it be fixed and was a huge improvement but still kept freezing every 30 minutes sometime it was a few hours sometime it was 10 minutes.

Event viewer says Hardware failure

never once crashed playing games only idle or browsing obviosuly low usage drops to low voltage or watts?.

Now for the bit thats important even tho asus should really fix their software unbelievable making software freeze ur computer

now this might help other with issues 

i disable c state its all fixed. no more freeze on idle why is this?

everything is stock in bios 

xmp disabled

is this a cpu problem will an RMA fix it?

does n e 1 know the issue?

im stunned asus released a bios version and cannot do basic tasks like browsing without a freeze and power off and on is required!

ive had this pc for a year and only just trying to fix it now. i only play games mostly and doesnt crash

im probably getting an extra 5 watts cpu maybe less with c state disabled and i see the watts ramp up when c state enabled so i dont know if the average is alot less maybe 3 - 6 watts? dont mind the extra watts 3 - 6 watts for 30 mins 😂

do n e pros know what to do?

will this affect my cpu ? if it cant handle c state enabled is it faulty?

i really dont want to RMA it (waste of time) if it works as it should

im typing this on my PC now and no crash so far wooho. it used to crash alot when im typing on forums

basically the problem is when C state disabled my computer doesnt freeze when browsing or idle

thank u very much

 

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68 REPLIES 68

MaKham
Level 7

i have same problem with 12900k and z690 strix f, samsung 980 pro ssd it freeze when idle if enable c-state.
what's your ssd brand?

I saw many posts with similar problems on internet use z690 with Samsung ssd but it's just my guess.

I don't think its the ssd mines a pc specialist branded 1.

I have disabled advance c states and set c state to level 3 seems to work OK now 

What do you think is the cause of the freeze?

My friend has a 12th gen cpu but he uses a h610 board and doesn't have the same problem as mine.

Asusprogamer
Level 10

Disable c state. People say its a faulty cpu and doesn't like c state.

Try disabling c state 1st.  Then test ram and cpu

yangning8109
Level 9

If you didn't overclock your CPU and disabling c state can solve it, that means you lost the silicon lottery. The voltage supplied by the motherboard is lower than the normal operating voltage of  your processor. It occasionally happens on non-K CPU but seldom on unlocked ones. Applying positive voltage offset for CPU core voltage may solve it.

I'm so unlucky with the 12900k🥲

Yes the computer is unplayable when browsing or writing an email with c state enabled. I nearly bricked my phone when I was installing firmware on it but miraculously didn't when my computer froze.

And it be impossible typing a word document on it 

Hi bro by how much

trihy
Level 9

Reported this problem since 600 series release.

It was fixed for some boards. But can't tell if it's exactly the same bug.

Try to run mem at lower speed first.