I am trying to register my Z690-A Gaming WiFi D4 motherboard that I bought about a year ago, but the Asus site won't let me. I input the S/N (double and triple checked on the box) and the date of purchase, but the SUBMIT button just remains 'greyed' out. So, I tried to contact Asus support, but apparently I need to register the product to do so!!! If anyone can help me here, I would appreciate it.
I had the same problem and I solved it by numerous e-mails, photos of the box, proof of purchase. Took about 3 weeks and it was obvious that each agent hadn't read the previous e-mail history, so I was going in circles for quite a while. I'll try and remember to use the App in future then, thanks.
Z690 Hero, BIOS 2802, MEI 23220.127.116.11, ME Firmware 18.104.22.1687, 7000X Case, RM1000x PSU, i9 12900K, ASUS TUF OC 3090TI, 2 x 16GB Corsair RAM @ 5200MHz, Windows 11 Pro 23H2, Corsair H150i Elite AIO, 4x Corsair RGB fans, 3x M.2 NVME drives, 2x SATA SSDs, 2x SATA HDs.