cancel
Showing results for 
Search instead for 
Did you mean: 

Aura Lights Issue After RMA? Z790 Apex Encore.

FreakyFreak
Level 7

Okay, I just sent my motherboard off for RMA for somehow ending up dead one morning, sent it off, got it back and I never had this issue before, it's only started after getting my motherboard back. 

Okay, I sent off my Apex Encore for repairs and got it back today, and now all the sudden I'm having an issue with the aura lights on the heatsink.

They won't shut off when boot down unless I have erP enabled in 4s/5s, but when booting up, no matter what bios setting under aura sync I use, they won't disable during system power on, if I choose stealth the LEDs on the board turn off no problem but the RGB remains.

I do not have armoury crate installed, but installed it to try and modify the RGB with it, and nothing, not even static, or any changes bring it back from rainbow cycle. So uninstalled.

Tried 3 different BIOS updates from older to newest and no matter what bios I run aura sync doesn't disable the RGB, but does the LEDs.

I did notice tho that now when I'm in things like signal RGB, the board no longer shows up as an RGB controllable device as well, but does show up in any app with system information. And even armoury crate, but no app allows me to control the RGB.

So in essence, I've tried everything I've came across to disable aura lights when power on with no success, this was not an issue before sending it in for RMA, and I was on the latest bios, 1803, but they downgraded me to 1703.

81 Views
0 REPLIES 0