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ASUS ROG Strix Z790-A Gaming WiFi D4 does not detect GPU

abitu60
Level 7

I made the decision to upgrade from an Intel i9 11900K to a i9 13900K CPU. I decided to use the ASUS ROG Strix Z790-A Gaming WiFi D4 motherboard. It just does not detect the GPU whether it is connected to the HDMI or DisplayPort. If I boot up while connected to either on the GPU the white QLED on the motherboard displays a white light indicting an issue with the VGA. The motherboard’s HDMI and DisplayPort works fine.

It should be pointed out that I have experienced this problem with two new motherboards. I sent the first one back thinking it was faulty only to get the same behaviour from the replacement. I have also tried two different GPUs

I am seeing this problem with PCIe 3.0 and 4.0 GPUs. I have also tried other PCIe slots on the motherboard besides the PCIe 5.0 slot and experience the same problem.  The RGB stays lit up on the GPUs when the power is switched on.

I have applied the latest BIOS update, 1402, but still no luck. ASUS support advised me to apply the latest NVIDIA driver but how can you if the GPU is not detected.

Has anyone been able to resolve this problem?

 

ASUS ROG Strix Z790-A Gaming WiFi D4

Intel i9 13900K

Kingston FURY 3200MHz DDR4

Samsung 990 PRO Heatsink 2TB

ASUS Dual NVIDIA GeForce RTX 3060 V2 OC

Corsair RM750x PSU

Windows 11 Pro 64-bit

3,323 Views
1 ACCEPTED SOLUTION

Accepted Solutions

JohnAb
Level 17

Five suggestions to keep you going for now:

Try a complete BIOS reset

Are the GPU power leads connected properly (I mean if you are using all cables)

You could have a faulty HDMI/DP lead and/or monitor

Can you see the GPU in Device Manager? (using the motherboard output)

Try a complete power off at the PSU for a few minutes

There have been NVidia firmware fixes for no display - have a look on their website

Hope one of those ideas helps

 

 

Z690 Hero, BIOS 3401, MEI 2406.5.5.0, ME Firmware 16.1.30.2361, 7000X Case, RM1000x PSU, i9 12900K, ASUS TUF OC 3090TI, 2 x 16GB Corsair RAM @ 5200MHz, Windows 11 Pro 23H2, Corsair H150i Elite AIO, 4x Corsair RGB fans, 3x M.2 NVME drives, 2x SATA SSDs, 2x SATA HDs.

View solution in original post

4 REPLIES 4

JohnAb
Level 17

Five suggestions to keep you going for now:

Try a complete BIOS reset

Are the GPU power leads connected properly (I mean if you are using all cables)

You could have a faulty HDMI/DP lead and/or monitor

Can you see the GPU in Device Manager? (using the motherboard output)

Try a complete power off at the PSU for a few minutes

There have been NVidia firmware fixes for no display - have a look on their website

Hope one of those ideas helps

 

 

Z690 Hero, BIOS 3401, MEI 2406.5.5.0, ME Firmware 16.1.30.2361, 7000X Case, RM1000x PSU, i9 12900K, ASUS TUF OC 3090TI, 2 x 16GB Corsair RAM @ 5200MHz, Windows 11 Pro 23H2, Corsair H150i Elite AIO, 4x Corsair RGB fans, 3x M.2 NVME drives, 2x SATA SSDs, 2x SATA HDs.

Thanks very much. It was GPU power leads  not being connected properly connected at the PSU.

The easy solutions are always the best ones! Glad you found the problem. 

Z690 Hero, BIOS 3401, MEI 2406.5.5.0, ME Firmware 16.1.30.2361, 7000X Case, RM1000x PSU, i9 12900K, ASUS TUF OC 3090TI, 2 x 16GB Corsair RAM @ 5200MHz, Windows 11 Pro 23H2, Corsair H150i Elite AIO, 4x Corsair RGB fans, 3x M.2 NVME drives, 2x SATA SSDs, 2x SATA HDs.

Beaver_Cheese
Level 9
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