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ASUS ROG Maximus z790 formula random freezing

Tweek_Mcfffly
Level 9

20240426_210814.jpgAgainst my better judgement, I gave ASUS a last try with my most recent build.  But this time, I went all out.  ASUS ROG Maximus z790 Formula -Special Edition-, Intel i9-14900k, 128gb Kingston Fury RAM 4x 32GB (DDR5 5600MT/s CL40-40-40 1.25v XMP), ASUS ROG 4090 OC edition, Crucial 2TB NVMe SSD (OS), Crucial 2TB NVMe SSD (games), Kingston 4TB (full back-ups and random data) ASUS ROG 1600W TITAN PSU, ASUS ROG Hyperion case (white), a custom water loop, running Windows 11 PRO. 
My start up freezes at the "PIN" window for about 30 seconds to 1 minute, just after the ROG logo.  When the PC freezes, audio still works, but it's laggy.  When I play Helldivers II, and make a screen change, you'd swear the ****** thing had a stroke.  Everything freezes on the screen and takes about 1 minute to clear up.  Randomly freezes during FFXIV game play.  Random freezing when running Steamlabs OBS.  This is my second ROG build and I've already had to replace the motherboard, PSU, and FAN/RGB board in the back of the tower.  Original PSU wouldn't power up the board.  Once that was replaced, the MB couldn't load into the BIOS.  And the module had broken pins in the RGB headers.  No XMP profile, stock CPU voltage settings, stock timing and memory settings.  Nothing OC'd yet.

This build was the most expensive build I've ever created, and it's the worse at the same time.  If I can't get this freezing under control, I won't be able to sell this thing and create a new PC. 

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31 REPLIES 31

Silent_Scone
Super Moderator

Hi @Tweek_Mcfffly 

Have you tried the Intel Base Profile available in BIOS 2202?

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

No I haven't.  Would you be able to tell me more about it?  I have the BIOS updated to the latest and greatest since I have a 14th gen in there.  Is there a feature or an option in this BIOS that could help?

@Tweek_Mcfffly Under Extreme Tweaker on UEFI 2202 you should see Intel Base Profile above AI Overclock Tuner. Please ensure XMP is disabled.

240429054913.jpg

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

I double checked it and it was set to auto. Should I select an XMP profile and set it a certain way?

You need to click Intel Baseline Profile, not AI Overclock Tuner…

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

MurdocNicalls
Level 8

It may sound stupid but do you have a tv connected to your GPU? Last year my friend had the same freezes you experience, even the long one at windows startup. It turned out it was his TV connected (additional to his two monitors) to the graphics card, it was reproducable every single time. So the solution was to disconnect it, sadly we never found an answer to 'why'.

I DO have a tv hooked up to it.  I'll pull it and see what happens, THANKS!

I disconnected all but 1 monitor out of the 3 I had + the TV.  Same results with the freezing up.  Powered down the PC and left it along for about 30 minutes.  Came back, fired it up, and the same issue returned.  Tested a couple of game titles and still no change.  Not only that, I tried to stream on it without the TV connected and my camera froze and would turn on thru the mobo.  Thank you for your suggestion, I would have never thought to check the TV.

That‘s a bummer, sorry that it didn’t help. Symptoms were exactly the same as in my buddy‘s case so I thought it’s worth a try. I hope you will find the root cause of this.

vzsoft
Level 8

Hi,

I've had the experience of freezing, and it's very difficult to find the problem.

Try this:

1-Go to BIOS.
2-Press F5 to reset to default settings.
3-Disable Asus multicore enhancement.
3-Save and Reset


Now perform the following tests:
1-Go to BIOS and run Memtest86 to test RAM and make sure it's healthy.
2-Test with Prime95 software to make sure the CPU is healthy.


If the problem persists, replace the motherboard.