09-29-2022 10:33 PM
09-30-2022 08:51 PM
10-07-2022 03:33 AM
10-08-2022 02:26 PM
10-09-2022 10:52 AM
aminor00 wrote:
Hi,
I was offered Windows 11 2H22 for my Ryzen 7 2700x and ASUS ROG CROSSHAIR VII HERO. The upgrade went on as smooth as can be. No issues whatsoever, and the PC worked fine for weeks.
Until...
The first Cumulative Update for Windows 11 2H22 was released. Since then the "ASUS COM Service" component will not start. Eventually I get the error:
"atkexComSvc.exe error
Can't open AsIO3.sys
Failed with Error Code 5: Access Denied"
...
10-21-2022 08:33 AM
rsnelson wrote:
For what it is worth, I've had no issues after installing the Cumulative Update (KB5017389). My scenario is quite different though as I installed 22H2 from scratch (no update), I have different hardware (Z690 Hero), and only installed Crate and Creator. I did not install AI Suite. Note that the "ASUS COM Service" is showing up as is running. AsI03.sys exists under C:\Windows\System32\drivers and has at Read & execute and Read permissions for ALL APPLICATOIN PACKAGES, ALL RESTRICTED APPLICATION PACKAGES, and Users. Full control is applied for SYTEM and Adminstrators.
10-21-2022 08:38 AM
rsnelson wrote:
For what it is worth, I've had no issues after installing the Cumulative Update (KB5017389). My scenario is quite different though as I installed 22H2 from scratch (no update), I have different hardware (Z690 Hero), and only installed Crate and Creator. I did not install AI Suite. Note that the "ASUS COM Service" is showing up as is running. AsI03.sys exists under C:\Windows\System32\drivers and has at Read & execute and Read permissions for ALL APPLICATOIN PACKAGES, ALL RESTRICTED APPLICATION PACKAGES, and Users. Full control is applied for SYTEM and Adminstrators.
10-21-2022 08:26 AM
aminor00 wrote:
Hi,
I was offered Windows 11 2H22 for my Ryzen 7 2700x and ASUS ROG CROSSHAIR VII HERO. The upgrade went on as smooth as can be. No issues whatsoever, and the PC worked fine for weeks.
Until...
The first Cumulative Update for Windows 11 2H22 was released. Since then the "ASUS COM Service" component will not start. Eventually I get the error:
"atkexComSvc.exe error
Can't open AsIO3.sys
Failed with Error Code 5: Access Denied"
I've uninstalled all ASUS software (AI Suite, Armoury Crate etc) that use ASUS COM Service. Some uninstalled OK, Armoury Crate I had to use the dedicated "Armoury Crate Uninstall Utility" straight off the ASUS support site for my Mobo.
This error appears to have been common back when Win 11 was in Beta, but has come back again. My guess is that MS have increased security somewhere related to COM (Component Object Model) in the latest cumulative update (but didn't document it as it's not on the official change list for KB5017389) and this will require a fix from ASUS. Maybe?
Or uninstalling the CU might fix it but I haven't tried that yet.
I tried installing the most recent version of AI Suite I found on the X670e motherboard support site but that fails with the same error.
So, currently I have no fan control, RGB control, overclocking control...you name it I pretty much don't have it.
Audio drivers work OK, thank goodness!
10-09-2022 10:38 AM
Nagasek wrote:
Falkentyne - What u mean official ISO 22H2? There is only one official ISO for Windows 11 64bit... u cant like choose versions u install windows then update to newest version thats how its always done after fresh install
10-10-2022 02:09 AM
11-03-2022 01:44 PM
knighdeath wrote:
Download ISO and done full clean install.
No Problems with iCue or armory create..