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ROG ASUS Z490-I Strix has issues!

corneliusV1999
Level 7
System only stable with one DIMM installed, doesn't matter which RAM stick I use and doesn't matter which slot I use.
System unstable at XMP speeds, no matter how much I try to play with the BIOS settings. Have tried replacing RAM and PSU.

10700k, win10 64 bit, corsair RM 850x

A bunch of other people have experienced the same issue, and the only fix is to buy a different brand motherboard:

https://www.reddit.com/r/intel/comments/gvomjz/anyone_using_32gb_2ea_drams_on_z490_board_lga/
https://rog.asus.com/forum/showthread.php?118622-ROG-STRIX-Z490-I-GAMING-cannot-boot-with-32GB-x-2-R...
https://linustechtips.com/main/topic/1202569-10900k-asus-z490-itx-32gb-2-lots-of-trouble/?tab=commen...
https://www.reddit.com/r/intel/comments/grqh8q/im_getting_occasional_bsods_and_failed_xtu_cpu/
https://www.reddit.com/r/intel/comments/gvomjz/anyone_using_32gb_2ea_drams_on_z490_board_lga/ftnlq8a...

Hoping I can get attention from someone from ASUS here! Asus support has been very unhelpful!
Help please!
205 Views
126 REPLIES 126

Can we please get a response to this ASUS?

Is it a physical fault with the board?

Best case scenario a can there be a BIOS update to fix this?

Inzaghi wrote:
Can we please get a response to this ASUS?

Is it a physical fault with the board?

Best case scenario a can there be a BIOS update to fix this?


Second to that.

I want to hear what Asus is and will be doing about this problem.

MecherKane wrote:
It seem that Asus abandon z490i or intel 10 gen board, they don't have enough memory test before launch to the market. ROG Z490-i QVL is a joke, I compared it with ROG X570i QVL, it have much more ram listed, for example, G.skill 3600, Z490i have only 4 listed, but x570i have over 40 ram listed......

Still waiting for the next BIOS non-beta update, if next update cannot solve the issue, I will change to other brand.....and I suggested this to everyone who have the same issue.:mad:


I am in the same boat as the rest of you guys but I did go the route of switching to another brand, starts with M and ends with I and the board is not as good as this one. Luckily, I purchased my ASUS from Amazon, found out the issue existed but thought it was the RAM, also from Amazon and so replaced RAM and then got the other brands board and realised how crap it was and found this thread. So I went back and got the ASUS board and decided to live with it until a fix arrives as it is superior to the M*I board.
My experience of the other board is below.

1. The ASUS has better VRM cooling compared to both the MSI and Gigabyte. The MSI has a fan just as the ASUS but it is a high velocity fan which generates a lot of noise but does a poor job of cooling the VRM's compared to the ASUS VRM fan which does a good job of cooling and is silent, Gigabyte lacks a fan completely (MSI allows full control over the fan in the BIOS and ASUS does not).
2. All the fan headers on the ASUS board are PWM headers, the MSI's chassis header is DC 3 pin.
3. RGB/LED headers are on opposite sides of the board on the ASUS and there are two in total, the MSI has one and it is a 3 pin.
4. The ASUS has an illuminated ROG symbol on the NVMe heatsink which is a nice touch and not overpowering, the light is subtle and easy to control, the MSI has nothing of the sort.
5. The ASUS has both NVMe slots on the top side of the board and both are teamed up with individual heatsinks unlike MSI who have one NVMe port on the top side and one of the bottom side of the board which is a pain if something goes wrong and there is no heatsink for that bottom one due to space constraints.
6. ASUS has far superior fan controls within the BIOS and the software within the OS is very good, gives much better control compared to MSI Dragon Centre software.
7. ASUS can control the LED's on my Hyper-X Fury RAM and enable 'Smart' lighting which is set to change colour in a certain temperature range (0 degrees to 50 green light, 50 to 70 degrees yellow light and 70 to 100 red light). but the MSI cannot control the RAM LED's at all, even though it is compatible and stated in the list on MSI's website.

Mobfigurz wrote:
I am in the same boat as the rest of you guys but I did go the route of switching to another brand, starts with M and ends with I and the board is not as good as this one. Luckily, I purchased my ASUS from Amazon, found out the issue existed but thought it was the RAM, also from Amazon and so replaced RAM and then got the other brands board and realised how crap it was and found this thread. So I went back and got the ASUS board and decided to live with it until a fix arrives as it is superior to the M*I board.
My experience of the other board is below.

1. The ASUS has better VRM cooling compared to both the MSI and Gigabyte. The MSI has a fan just as the ASUS but it is a high velocity fan which generates a lot of noise but does a poor job of cooling the VRM's compared to the ASUS VRM fan which does a good job of cooling and is silent, Gigabyte lacks a fan completely (MSI allows full control over the fan in the BIOS and ASUS does not).
2. All the fan headers on the ASUS board are PWM headers, the MSI's chassis header is DC 3 pin.
3. RGB/LED headers are on opposite sides of the board on the ASUS and there are two in total, the MSI has one and it is a 3 pin.
4. The ASUS has an illuminated ROG symbol on the NVMe heatsink which is a nice touch and not overpowering, the light is subtle and easy to control, the MSI has nothing of the sort.
5. The ASUS has both NVMe slots on the top side of the board and both are teamed up with individual heatsinks unlike MSI who have one NVMe port on the top side and one of the bottom side of the board which is a pain if something goes wrong and there is no heatsink for that bottom one due to space constraints.
6. ASUS has far superior fan controls within the BIOS and the software within the OS is very good, gives much better control compared to MSI Dragon Centre software.
7. ASUS can control the LED's on my Hyper-X Fury RAM and enable 'Smart' lighting which is set to change colour in a certain temperature range (0 degrees to 50 green light, 50 to 70 degrees yellow light and 70 to 100 red light). but the MSI cannot control the RAM LED's at all, even though it is compatible and stated in the list on MSI's website.


I have both boards. I can confirm that swapping board solved my problem. I contacted certain individuals @ asus and notified them of the problem. I'm not sure if they fixed or or if it can be fixed as I'm not sure its a board or bios issue. The only thing I can confirm is it was not an IMC/memory/cpu issue. I am aware that they released a new public bios. If someone can confirm it solved there problem let me know and I will retest my board.

chew** wrote:
I have both boards. I can confirm that swapping board solved my problem. I contacted certain individuals @ asus and notified them of the problem. I'm not sure if they fixed or or if it can be fixed as I'm not sure its a board or bios issue. The only thing I can confirm is it was not an IMC/memory/cpu issue. I am aware that they released a new public bios. If someone can confirm it solved there problem let me know and I will retest my board.


Likewise, since my RAM worked in the other board I realised the issue was with the ASUS board, but I opted to move back to ASUS as the MSI just didn't cut the mustard, so to speak.

I was unaware of the a new BIOS, I might just have to install it and see what happens.

0704 or 0707 has solved nothing for me. Tried both with XMP I/II and both gives me freezes.

Only thing helped me is setting VCCIO and SA voltages to 1.1V which is suggested by morello1n (thanks a lot) with this post:
https://rog.asus.com/forum/showthread.php?118974-ROG-ASUS-Z490-I-Strix-has-issues!/page4#post809920

I was using 0704 with VCCIO and SA voltages manually set to 1.1V and I've got no freezes or hangs for a month until I flashed 0707 yesterday. Using 0707 with XMP and VCCIO and SA voltages set to auto, STILL gives me random freezing. I will try with 1.1V VCCIO and SA voltages today and report back.

Snaptrap
Level 10
If Asus has the manpower to make these boards, then they should be able to support them. These pieces of garbage were manufactured this year.

EXILE157
Level 7
Can anyone here help with my situation?.. I've no luck trying to find a post about the (ROG Strix Z490-G)

I've had nothing but issues from the start with this board and manage to make it work after hours upon hours for 2 days!...

Now here's my situation : I have 64GB of Corsair Vengeance RGB, but For some odd reason DIMM Slot 1 is not allowing me to run the PC, I get that Yellow indicator on the board "Memory Issue" at first I thought it was the memory stick gone bad, but this only happens when I set it on (Slot 1) ??.. I have switched the memories around and its the same problem on (DIMM Slot 1) ? - I'm not even running XMP.

- I run 1 Stick on Slot 2 - No problem.
- I run 2 Sticks on Slot 2,4 - No problem.
- I run 3 Sticks on Slot 2,3 and 4 - No problem.
- Slot 1 is the problem...

I cant even update to the latest BIOS v0607 I went through the again the ridiculous steps:
ROG STRIX Z490-G GAMING BIOS 0607
"1.Improve system performance and stability 2.Improve compatibility with the Intel H10 Optane Module 3.Enhance AI Cooling mechanism
Before running the USB BIOS Flashback tool, please rename the BIOS file (SZ490G.CAP) using BIOSRenamer."

I run the "BIOSRenamer" I see (SZ490G.CAP) so I copy the CAP file into the root (USB FAT32) go into BIOS - Tool - "EZ Flash 3" I get a message saying SZ490G.CAP is not the proper BIOS?????...So then I go the old way at the back of the Board hit the Flash Button hold it for 3 seconds and nothing happens??... No LED indicator, because it's not doing anything...


I believe I have to RMA this board, but with this COVID-19 and Asus low staff that's like on the extreme level! It won't be a smooth transaction, I could be waiting for 2-3 weeks up to a Month for RMA - That's why I'm here on the forum looking for answer before taking action.
*Lian Li PC-011D (Black) *i9-10900K *ROG Strix Z490-G *Nzxt Kraken Z63/Corsair QL Series *Corsair Vengeance Pro RGB 64GB (4x16GB) DDR4 *Corsair HX1200i *EVGA GeForce GTX 3080 Ultra FTW3 *Samsung 970 Evo M.2 1TB *Samsung 960 Evo M.2 500GB *Samsung 840 Evo Series 1TB SSD *Asus ROG Swift PG43UQ *Corsair K70 RGB *Corsair Dark Core *Corsair Gaming MM800 *Corsair ST100 *Razer Nari Ultimate.

Hey I would get the 704 bios from: https://rog.asus.com/forum/showthread.php?118328-Asus-Z490-stuff

In the past I found it easiest to copy the extracted file to a USB then use the EZ flash utility in the BIOS to select the 704 bios off the USB.

Memory issues are 80-90% resolved with 0704 bios for me at least. You can get it for any mobo from the first post of this thread: https://rog.asus.com/forum/showthread.php?118328-Asus-Z490-stuff

I get random resets overnight every once in a while, but rarely see them during daily use. Annoying but I can wait a little longer for a better fix.