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ROG ASUS Z490-I Strix has issues!

corneliusV1999
Level 7
System only stable with one DIMM installed, doesn't matter which RAM stick I use and doesn't matter which slot I use.
System unstable at XMP speeds, no matter how much I try to play with the BIOS settings. Have tried replacing RAM and PSU.

10700k, win10 64 bit, corsair RM 850x

A bunch of other people have experienced the same issue, and the only fix is to buy a different brand motherboard:

https://www.reddit.com/r/intel/comments/gvomjz/anyone_using_32gb_2ea_drams_on_z490_board_lga/
https://rog.asus.com/forum/showthread.php?118622-ROG-STRIX-Z490-I-GAMING-cannot-boot-with-32GB-x-2-R...
https://linustechtips.com/main/topic/1202569-10900k-asus-z490-itx-32gb-2-lots-of-trouble/?tab=commen...
https://www.reddit.com/r/intel/comments/grqh8q/im_getting_occasional_bsods_and_failed_xtu_cpu/
https://www.reddit.com/r/intel/comments/gvomjz/anyone_using_32gb_2ea_drams_on_z490_board_lga/ftnlq8a...

Hoping I can get attention from someone from ASUS here! Asus support has been very unhelpful!
Help please!
768 Views
126 REPLIES 126

this exact same this has happening to my build too..
ive gone through 3 different memory sets before figuring out it was the board.

when i first put it together with corsair ram, a week ago last friday, i didn't have a video card, and it was doing the boot loop at first, till i took one out, then on tuesday i had a local comp shop where i bought the ram, install the video card (GeForce 2080 TI) they went through a bunch of different ram untill they settled on gskill ripjaw as stable (not on QVL list)
stable meaning it will not boot loop with two sticks in
i had already ordered new ram the last week because i thought it was the problem (G-Skill Trident Z) so tried that.. boot loop again.

the guy from local comp shop phoned me and said he had some thermalake 2666 ram. so i bought that and it worked with XMP on... for 1day.. then started crashing (turning off)
so i took off XMP and it is now stable no crashing.

i used onboard intel graphics at fitst (CPU is I9-10900K)
tried varius setting with Geforce card installed.. was having problems installing drivers for that.. im gussing it was due to MB ram issue

Does it create a Memory.dump in Windows folder after you force to restart? If so what does it say? BTW you can use Windbg app to open and analyze it.

umdogan wrote:
Does it create a Memory.dump in Windows folder after you force to restart? If so what does it say? BTW you can use Windbg app to open and analyze it.


no, unfortunately.. it just shuts off and restarts (like someone pulled electricity plug)
then restarts by itself

ive tried to check the log file but its empty

samuel_reamer
Level 7
I'm using discreet as well, ASUS ROG Strix GeForce RTX 2080 Super.

I get the same issue. Posted in another thread but I'll post here too.

My build is in the Z490-I with a 10900K and 2 x 16GB G.Skill CL16 3600 MHz pair. When running just a single stick, I can run full XMP profile no issues (either XMPI or XMPII in bios). When running both sticks, I get random system crashes, as well as crashes instantly trigger via the handbrake test in realbench as well as Intel Extreme Tuning Utility stress test.

I had previously seen this with the same build and a 10700 CPU, and just managed to get my hands on the 10900K to upgrade and find the same issues. I found with the 10700 at least I could load XMP profile and then reduce clock speed down to 2400 MHz with the 0607 bios, and something like 2933 on the 0703 bios. Since I was getting crashes again with XMP profile on the new CPU, I just let it run at stock for now until ASUS gets a handle on this... really hoping it's just a bios fix. I saw those crashes on the 10900K running it totally stock before I played around with any OC...

The real interesting part is that I don't see the crashes when just doing a simple memtest via memtest HCI, memtest64, memtest86. Only in the simultaneously CPU intensive tests, but crashes go away if RAM speed is reduced.

Shamino
Moderator
https://www.dropbox.com/s/2k0eosmwdt8jwjb/test.rar?dl=0
can u test this and see if it solves issue?

Shamino wrote:
https://www.dropbox.com/s/2k0eosmwdt8jwjb/test.rar?dl=0
can u test this and see if it solves issue?


No improvement here. Tried both XMP I and II, with MCE enabled and disabled.

Shamino wrote:
https://www.dropbox.com/s/2k0eosmwdt8jwjb/test.rar?dl=0
can u test this and see if it solves issue?


Thanks for posting. Just tried and no, it does not resolve. Still good with 1 DIMM, stuck on POST with 2 DIMMs.

In fact, even worse - previously I could enable XMP on 1 DIMM and it worked OK.

Now XMP is not working at all.

Tried with Crucial and Kingston

Shamino wrote:
https://www.dropbox.com/s/2k0eosmwdt8jwjb/test.rar?dl=0
can u test this and see if it solves issue?


Actually, this is showing improvement for me!

Loading XMP I on my build I am now able to pass realbench handbrake section with no crash as well as Intel XTU stress test with no crash. I'll fool around more this weekend to see if any random crashes occur, as well as with XMP II and other memory settings.

I didn't change anything besides XMP in my bios, but I am running a slightly overclocked setup. Previous crashes occurred with CPU load line set to both 3 and 4, and with my current setup I'm at 2 with the 10900K multipliers set to 53x 4 core, 50x 5 core, 49x 10 core (I've just been letting AI Suite with AI Overclock do everything for me over the past week since I haven't had time to manually tune, it adjusted both multiplier and load line). Manually changing load line to 4 just now didn't cause a crash either. My XMP gets me to 3600 MHz CL16 on 2x16GB sticks no issues now.

Here are all my settings (all of them auto set), sorry for screenshot bomb









morello1n wrote:
Actually, this is showing improvement for me!

Loading XMP I on my build I am now able to pass realbench handbrake section with no crash as well as Intel XTU stress test with no crash. I'll fool around more this weekend to see if any random crashes occur, as well as with XMP II and other memory settings.


This is good news! So you're completely stable with XMP enabled? Any crashes since you posted this?