network card problem i225-v

[boumboum56]

Hello,

Following my recent change of equipment, I have lags in full games on warzone (call of duty)
This happens every game randomly in the game and lasts between 3 to 4 seconds or I am frozen and it resumes, my in-game teammates see me "skating".
In addition I very often take control of my remote PC and when I request the bandwidth (video for example) it disconnects me.

So I clearly have a network problem but I don t know where it comes from, I have already tried a few things like updating the network card drivers and its firmware as well as changing my RJ45 cable but it does not change anything ....

I understood that there were problems with the I225V chipset maybe that comes from there?
I specify that my internet box is connected in optical fiber at 10Gb / s.

I saw that it was a network problem and I think it is clearly related to the intel network card i-225v integrated in my motherboard.
Outside of the game I noticed blackouts (only on my pc).

My hardware configuration:

ASUS ROG STRIX Z490 F-GAMING
INTEL I7 10700K
32GO DDR4 CORSAIR 3600
M2 SAMSUNG 980PRO 1TO
M2 SAMSUNG 970 PRO 512 GO
CG : NVIDIA1070 ASUS ROG STRIX

It s really annoying, thank you for your help

[MacClipper]

Yes, the I225-V can be problematic.

Isolate the issue/s, maybe trying doing the packet loss test 1st.

https://packetlosstest.com/

[Legolas]

I have some tips for you:
What router do you have?
Please ensure to use Cat 7 or Cat 8 cable from modem ot the router and router to the modem to have extreme low latency and fast performance.
If the router LAN port is 1Gbps, please auto negotiated/full duplex. If you have router's is 2.5Gbps LAN port, please set it to 2.5Gbps/ full duplex. Ensure to have latest drivers 1.0.0.14.
If you done all that and it still have the issue, you can update the firmware https://dlcdnets.asus.com/pub/ASUS/mb/04LAN/I225V_Intel_Gigabit_Ethernet_Driver_V1.0.1.4_WIN10_64-bi...

To update firmware, After finishing necessary firmware update, please shut down and unplug the power cord then reboot the system normally. For more information, please refer to the firmware update guide.

[dondk1]

I have Comcast 1Gbs to my home, had a tech come out today.
we found the following speeds:

To the modem 1400 up/ 100 down tech's equipment
from the modem 1200 up/ 90 down tech's equipment

modem to I225 card 600-650up/42 down varies as low as 450up/down remains constant.

1.0.1.4 driver on the internal port. tried older versions as well.

I am thinking the I225 is ONE of my problems


Now it gets more interesting.

ASUS RT-AC3100 router newest merlin firmware, Merlin internal GUI speedtest modem to router. Tried ASUS stock newest firmware no difference.
420up/42down
from router to PC speedtest 500-600/42 (firefox browser)

cables are all CAT7, have CAT8 ariving today
also have AXS5700 router arriving today to rule out router.
Have a PCIe 2.5 Gb card arriving monday to rule out internal card.

Any suggestions? setting to try?

[Legolas]

Please ensure to have Asus RT-AC3100 firmware. https://dlcdnets.asus.com/pub/ASUS/wireless/RT-AC3100/FW_RT_AC3100_900438641994.zip

Enable QoS on the router by going to General -> Adaptive QoS -> QoS -> Click on Enable "Adaptive QoS" -> Full in the upload and download bandwidth; Upload Bandwidth: 100/ Download Bandwidth: 1500; Adaptive Type; Apply;
See if there is improvement of download/upload performance. I hope that helps!

[BarbaRuiva]

Just bought an Asus ROG Strix Z590, same problem.

I bet the problem is Intel I225V Ethernet Controller.

https://www.intel.com.br/content/www/br/pt/support/articles/000058758/ethernet-products/gigabit-ethe...

https://www.intel.com/content/www/us/en/support/articles/000057261/ethernet-products/gigabit-etherne...

Nothing works for me. The worst? All of the top Asus MB uses these same Ethernet Controller...

[dannyvdm]

BarbaRuiva wrote:
Just bought an Asus ROG Strix Z590, same problem.

I bet the problem is Intel I225V Ethernet Controller.

https://www.intel.com.br/content/www/br/pt/support/articles/000058758/ethernet-products/gigabit-ethe...

https://www.intel.com/content/www/us/en/support/articles/000057261/ethernet-products/gigabit-etherne...

Nothing works for me. The worst? All of the top Asus MB uses these same Ethernet Controller...

klopt had ik ook... met de asus rog strix Z590 E gaming wifi board...
hier ligt cat 8.1 andere pc heeft het niet haha ... ligt aan asus intel lan

[BloodBaron]

I set my Speed & Duplex setting vs auto negotiate (1.0gbps full duplex in my case) and I've never had an issue on my Z490-E, driver version reported by device manager is 1.0.2.6 and in Add remote programs it's Intel Network Connections 26.3.0.2