08-23-202111:55 AM - last edited on 03-05-202406:23 PM by ROGBot
UPDATE 3: Ok. So I've repro static noise using ASUS Dual Intelligent Processors 5 like Sasha did in his video. If you can't repro, try to use different songs, higher volume level and higher samping rate e.g. 192000 Hz and 24 Bit. Audio track in my video: Metallica - Sad But True. Volume level: 20%. Speakers: EDIFIER R2750DB (line 1 RCA) and rear Realtek audio out (lime). Also there is same weird sound cuts when I switching AI Cooling toggle and my mouse hangs sometimes for a second and not reacting (tried with SteelSeries Sensei Ten and ASUS ROG STRIX Evolve). When static sound plays you can see how volume slider is being slightly unresponsive, it's lagging when I change volume. No errors, same behaviour with BIOS optimized default settings, different BIOS versions and even on clean Win 10 installation without Realtek driver (with Microsoft default audio driver). This sound issue can occurs everywhere. Dual Intelligent Processors 5 - it's just the fastest way to repro this issue. Imagine what people feel when this crap happens suddenly at the high volume when people don't expecting this at all Video:
UPDATE 2:
Today I caught this hiss in the BIOS. I don't know how to reproduce it in Windows but I know how to trigger this static sound via analog outputs in the BIOS. Here's how to reproduce it:
1. Change your CPU vcore voltage in the BIOS to any value which will get you BSOD under stress. Unstable overclock or unstable undervolt, doesn't matter. 2. Set this voltage and launch something like Cinebench R23 or any stress load to get BSOD. 3. When you will see BSOD screen - use reset button on your chassis or motherboard (don't wait while Windows will reset PC, reset it manually). 4. Enter the BIOS and static sound will be there. It will be more quiet than regular sudden static noise in Windows but you can hear it via analog outputs and it will have the same character, until you exit the BIOS and start Windows boot.
P.S. if this won't work for you, try to reproduce it again with chassis front panel audio output.
One more method how to catch it under Windows (might take some time) from another 13 Apex owner using Dual Intelligent Processors 5 app (there is also weird sound cuts when he switching AI Cooling toggle, I suspect this is not normal too). 5.1 speakers, 192000Hz 32Bit, analog. Video: https://www.youtube.com/watch?v=14PV2ftGUVw
UPDATE:
Igor's Lab digging this problem with analog static noise and cuts out.
Now we come to the actual problem, namely the dropouts, sporadic volume changes and even a (rather rare) unmotivated "pop" when the volume control is set above 50%. Here I have used my manufacturer contacts and asked directly to the producers and their development departments. If you believe the first findings of the FAE (Field Application Engineer) involved everywhere, the problem even lies outside the audio chip, namely in the MCU (Micro Controller Unit), which is responsible for the RGB effects of the individual components.
Asus Maximus XIII Apex onboard ALC 4080 audio codec makes static noise over front or rear analog audio outputs. Happens absolutely random and unpredictable. When I rewind videos on YouTube or rewind\change audio tracks in music player but never in games. Usually once a day. Asus support insist this is a faulty motherboard and recommend to RMA board to local seller but I saw few messages from Rog Strix Z590-F and Z590-E owners who have exactly the same issue (since these boards have ALC 4080 codec too). Some owners encounter exactly the same analog outputs issue with other vendors ALC4080 motherboards (Gigabyte\Aorus\MSI). Realtek audio drivers uninstall does nothing, static noise randomly repeats. SPDIF firmware for ALC 4080\4082 is applied. I never had this issue over SPDIF by the way. Any ideas what else to try?
Static noise example (if video doesn't work here, open it on YouTube):
Fresh Windows 10 install (latest updates). i7 11700K ASUS ROG MAXIMUS XIII APEX G.SKILL F4-4000C19D-16GTZKW Gigabyte GTX 1660 Super Gaming OC EVGA SuperNOVA 1000 P2
In any case, the Z590 platform generally is the worst Intel platform Ive ever bought, and Ive bought and built PCs since the early 90s. Ill be relieved once Im rid of it.
they won't fix a thing, Asus is not anymore what was used to be... the so-called technicians are messing things each bios they release etc
get a hammer, smash your Z590 and buy a Z490 and 10th, and install an old bios :)) this is what I did after three months of pain with a crappy Apex XIII, when I "upgraded" from XII =))
consider that Alder Lake is coming, Z590 is just a warm-up for the next s#*t show, hybrid processor, PCIe 5.0, DDR5 and so on in ONE go... what could go wrong?
on topic: best solution for the on board sound card is to deactivate it in bios and buy a dedicated sound card 🙂
Just a suggestion and how I run mine on a different MOBO, R6EE. The Realtek outputs never did work right, I believe its in the amplification circuit. I use the Toslink optical output to a DAC and its awesome with 192000 sampling rate and spatial sound turned off. I use high end monitor speakers with an external amp, the DAC is a preamp.
Ok. So I've repro static noise using ASUS Dual Intelligent Processors 5 like Sasha did in his video. If you can't repro, try to use different songs, higher volume level and higher samping rate e.g. 192000 Hz and 24 Bit. Audio track in my video: Metallica - Sad But True. Volume level: 20%. Speakers: EDIFIER R2750DB (line 1 RCA) and rear Realtek audio out (lime). Also there is same weird sound cuts when I switching AI Cooling toggle and my mouse hangs sometimes for a second and not reacting (tried with SteelSeries Sensei Ten and ASUS ROG STRIX Evolve). When static sound plays you can see how volume slider is being slightly unresponsive, it's lagging when I change volume. No errors, same behaviour with BIOS optimized default settings, different BIOS versions and even on clean Win 10 installation without Realtek driver (with Microsoft default audio driver). This sound issue can occurs everywhere. Dual Intelligent Processors 5 - it's just the fastest way to repro this issue. Imagine what people feel when this crap happens suddenly at the high volume when people don't expecting this at all Video:
I just discovered that switching AI Cooling ON\OFF toggle in Dual Intelligent Processors 5 not only cause of sound cuts and mouse hang but also can crash Nvidia graphics card driver. Sometimes after another ON\OFF switch there might be longer loading (few seconds) in Dual Intelligent Processors 5 interface with displaying loading progress bar and in this moment graphics driver crash. I can see error in Windows Event Viewer with Live Kernel 141 code (Display driver nvlddmkm stopped responding and has successfully recovered). This ON\OFF procedure somehow affecting USB (mouse and audio codec) but I have no idea why it is affecting graphics card. With Z590 motherboard I also experience screen flickering during OS boot if using CRU (Custom Resolution Utility). Problem which I never had with any motherboard before. I guess there is something wrong in how chipset works. Too much discomfort from one piece of hardware.
Rocket Scientist wrote: I just discovered that switching AI Cooling ON\OFF toggle in Dual Intelligent Processors 5 not only cause of sound cuts and mouse hang but also can crash Nvidia graphics card driver. Sometimes after another ON\OFF switch there might be longer loading (few seconds) in Dual Intelligent Processors 5 interface with displaying loading progress bar and in this moment graphics driver crash. I can see error in Windows Event Viewer with Live Kernel 141 code (Display driver nvlddmkm stopped responding and has successfully recovered). This ON\OFF procedure somehow affecting USB (mouse and audio codec) but I have no idea why it is affecting graphics card. With Z590 motherboard I also experience screen flickering during OS boot if using CRU (Custom Resolution Utility). Problem which I never had with any motherboard before. I guess there is something wrong in how chipset works. Too much discomfort from one piece of hardware.
using de microsoft drivers 2.0 no problem so far,, but i can no use non of the advantage of the 5.1 of asus..
So far, but not for long. Using Microsoft default audio driver won't solve this issue. Only thing which can help static noise to occurs more rare it's lower audio sampling rate. I said many times before - this issue is not only driver related because static noise can happens into the BIOS, for example, which is not affected by audio driver source or version whatsoever. You can find video in 1st post.
Hello community, how are you? I also come to say that I had the same problem, both, the audio blasting and the static noise occurs in the audio and it stays making that static rain noise until I reset the audio service via windows powershell or change the sampling rate in sonic studio 3
I take the opportunity to clarify that I use the analog audio input, and that I have already applied the firmware and updates and flash bios to correct any possible problem. I really believe that all users of the Asus ROG range need the company to give us an answer since we have always been customers who bet on the brand. I tried using bluetooth headphones and I had no problems.
@Rocket Scientist i have the same problem as you, you can repro it in a more easy way, take a video on youtube and make random click in the time line bar to foward the video and the bug come out.
fresh install of win10 doesnt resolve the issue either.
Saltgrass wrote: I will ask this question again, please do not ignore again.. Why are you using Realtek USB audio to drive your speakers?
because that is the driver that is installed and the driver that the manufacturer provides for the audio outputs and the motherboard model in correlation with the integrated chipset.
