08-23-2021
11:55 AM
- last edited on
03-05-2024
06:23 PM
by
ROGBot
09-27-2021 08:55 AM
Zardoc wrote:
From reading this thread, the only question that I'm asking myself is, should I try to repro this or more like is ASUS taking notice of this thread and trying every which way possible to repro this issue?
Because, repro or not, I will not by nor will I recommend another board with this sound chip as long as we don't get to the bottom of this problem.
This is a deeply hidden issue that users might go for months without any problem and then suddenly get hit depending on the use of the board. This is not to be ignored and needs attention from Asus but not only Asus but all board makers using this codec.
09-27-2021 09:08 AM
09-27-2021 09:21 AM
Zardoc wrote:
Did you guys write here: ACI-CEO_Feedback@asus.com
How are we doing? Let us know by emailing our Director of Service for North America at Tony_Han@asus.com or our Senior Manager of Service Quality at Jennifer_Stover@asus.com
ASUS Support Contact Our CEO's office: 1-800-746-8589
09-27-2021 09:47 AM
10-06-2021 07:12 PM
Zardoc wrote:
Give it a day. If no reply, post here and I will follow suit.
We want results not harassment (doesn't get anyone anywhere, so I suggest keeping it civil and we will see. 😉
10-15-2021 08:15 AM
10-15-2021 09:37 AM
Nuckels wrote:
They released a new driver, haven't had it happen yet fingers crossed.
10-16-2021 05:59 AM
10-17-2021 08:37 PM
iisd wrote:
Yeah, but maybe they can fix the multiple other problems with a driver update.
But it seems they dont give a crap about any of the issues. They just hope they can sit it out and have turned cricket mode on.
They can do that easily, because the media is still not reporting about the issues with this chip, until someone sues them for causing tinnitus or hearing loss because of this sudden and repeated loud static.
In any case, the Z590 platform generally is the worst Intel platform Ive ever bought, and Ive bought and built PCs since the early 90s.
Ill be relieved once Im rid of it.
10-18-2021 06:28 AM
Rocket Scientist wrote:
He already replied in his own started thread that he had static sound with latest drivers. So, as I said it it requires more than driver update since problem is at firmware or faulty hardware components level.
One more video (in chinese). As far as I understood RGB turning off helps with static sound only if mobo have physical RGB switch (like some MSI mobos have) or just a bad translate.