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the program doesn't see my headset

Sikaru
Level 7

Asus rog delta S wireless

When I woke up the next day, I wanted to turn on the headphones in channel 2.4, but they didn't want to turn on. I thought I should charge them, when I came back in the evening, asus rog crate can't detect my headphones. They are wired to the computer. The usb port is working, also mode 2.4 is enabled. The program still can't see the headphones even though it installs updates to the headphones. Help for God's sake, I want to watch the show and I've been sitting on this for 3 hours. The headphones are only 2 months old

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