Showing results for 
Search instead for 
Did you mean: 

ROG X570 Dark Hero m.2_2 drive will disconnect randomly

Level 7
Hello there,

Two months ago I built a new rig and I've been having some problems with it. The m.2_2 that I use as my primary storage and games will randomly disconnect and disappear. It wont even show up on the Disk Management or BIOS. I can see into my case and the RBG lights are still on so it still receives power at least. I go into BIOS and only the m.2_1 OS drive appears. It usually takes a couple of reboots before the system recongizes that its there again. Any idea of what could be causing this?


Motherboard : ASUS ROG Crosshari VII Dark Hero

CPU: Ryzen 7 5800x

RAM Ballistix DDR4 3200x - 32 GB

m.2_1: XPG S40G - 256 GB

m.2_2: XPG S40G - 4 TB

GPU: GTX 1080 Ti

PSU: 760 W.

OS: Windows 10 Pro

Level 7
Sorry, I should also mention that I have updated the BIOS to the most recent version and I have tried reseating the drive twice and the issue is still occuring.

Level 12
It sounds like an issue with the drive itself rather than the motherboard.

Super Moderator

Rotate the SSDs on the internal slots and see if you get the same issue.
13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

I swapped the drives and the problem still persists. So good news, it is not the slots. Bad news, I may have a bad drive.