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ROG X570 Dark Hero m.2_2 drive will disconnect randomly

nychi001
Level 7
Hello there,


Two months ago I built a new rig and I've been having some problems with it. The m.2_2 that I use as my primary storage and games will randomly disconnect and disappear. It wont even show up on the Disk Management or BIOS. I can see into my case and the RBG lights are still on so it still receives power at least. I go into BIOS and only the m.2_1 OS drive appears. It usually takes a couple of reboots before the system recongizes that its there again. Any idea of what could be causing this?


Specs

Motherboard : ASUS ROG Crosshari VII Dark Hero

CPU: Ryzen 7 5800x

RAM Ballistix DDR4 3200x - 32 GB

m.2_1: XPG S40G - 256 GB

m.2_2: XPG S40G - 4 TB

GPU: GTX 1080 Ti

PSU: 760 W.

OS: Windows 10 Pro
1,219 Views
4 REPLIES 4

nychi001
Level 7
Sorry, I should also mention that I have updated the BIOS to the most recent version and I have tried reseating the drive twice and the issue is still occuring.

RedSector73
Level 12
It sounds like an issue with the drive itself rather than the motherboard.

Silent_Scone
Super Moderator
Hello,

Rotate the SSDs on the internal slots and see if you get the same issue.
13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

I swapped the drives and the problem still persists. So good news, it is not the slots. Bad news, I may have a bad drive.