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ROG Strix Wireless Headset not working in Skype.

imacowthatsings
Level 7
I recently bought the ROG Strix Wireless Headset and upon connecting, everything works perfectly except Skype. I can hear incoming Skype calls, Skype notifications and other sounds, but whenever I call one of my friends, I cannot hear them, yet they can hear me. I figured this was odd and thought it was a problem on their side. After doing so, I tried calling Echo Sound Test to see if it was still happening. As a result, I still couldn't hear Echo Sound Test talking, nor the instructions of what to do. I checked in Tools and selected my headset for the receiving end and tested it. I heard the incoming sound call but again, I still cannot. I repeat. I cannot hear my friends talking nor Echo Sound Test. Please help me. This is extremely frustrating.
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6 REPLIES 6

imacowthatsings
Level 7
If anyone has any thoughts/suggestions/answers, please leave them down below. Anything is appreciated. Thank you in advanced.

Arne Saknussemm wrote:
Have you tried the basics http://www.dummies.com/education/internet-basics/how-to-troubleshoot-sound-in-skype/


Yes. I've tried the basics and many more. This seems to be a recurring problem with the ROG Strix Wireless Headset. I've seen multiple cases where this happens yet no solution. I appreciate the attempt though.

Surely someone has a solution, or anything leading up to that point...

Hope it gets fixed soon!

I've contacted ASUS support to find out if they are aware of the issue so I will report back once I have a response from them..

SpriggsyGaming
Level 7
imacowthatsings wrote:
I recently bought the ROG Strix Wireless Headset and upon connecting, everything works perfectly except Skype. I can hear incoming Skype calls, Skype notifications and other sounds, but whenever I call one of my friends, I cannot hear them, yet they can hear me. I figured this was odd and thought it was a problem on their side. After doing so, I tried calling Echo Sound Test to see if it was still happening. As a result, I still couldn't hear Echo Sound Test talking, nor the instructions of what to do. I checked in Tools and selected my headset for the receiving end and tested it. I heard the incoming sound call but again, I still cannot. I repeat. I cannot hear my friends talking nor Echo Sound Test. Please help me. This is extremely frustrating.




Found a fix! https://community.skype.com/t5/Windows-desktop-client/No-sound-can-t-hear-other-person/td-p/4512983


Deleting RtmPltfm.dll C:\Program Files (x86)\Skype\Phone fixed this for me