Recently, my ASUS ROG Strix G16 laptop experienced a serious motherboard failure due to what appears to be an internal burnout issue. The laptop, which was functioning normally before the incident, and one day i shut down and it refused to turn power back on. Upon inspection by a certified technician, it was confirmed that the motherboard had been burnt.
This incident was unexpected, especially given that the ROG Strix G16 is a premium gaming laptop designed for high performance and reliability. The device was well-maintained, used under standard conditions, and never subjected to physical or liquid damage. The sudden failure raises concerns about component durability and thermal management in this model.
I have contacted ASUS customer support regarding the issue and still not received any kind of reply and I am in urgent need of my laptop.
