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ROG Strix B650e-e wi fi help

NandoAoT
Level 7
Hi all,

I build a new AMD5 setup, this is my first AMD setup and I am having issues with this, since day 1 when I put all parts together I have installed the memory modules in the DIM A1 and B1, when I turned the PC on the motherboard displayed code C5 on the Q-code display, so, I checked the modules to see if they are well fit and tried again, same result, so, decided to move the modules to A2 and B2 and the PC turned on without any issue, I set the memory speed to 6000MHz in the BIOS and did not changed anything else. So, I started to noticed some PC freezes, video driver crashing and I deiced to fresh install windows 11 as I was running the PC on my old SSD from my previous setup, the did not happened for a while but it started again. This week I decided to ran memory MemTest86 and for my surprise it showed a lot of errors, so, doing some research I saw people saying to check if there is any bent pins in the socket so yesterday I double checked the socket and I could not see any bent pins (attached images), put all together and tried to test againA1 and B1, same result C5 after turning on, I tried to test the slots individually and same result, so, put back the modules at A2 and B2 and leave it in stock, ran the memtest again and for my surprise I only got 1 error, so, my questions are:

Slots A1 and B1 are only suppose to work with the 4 complete slots? they do not work alone?
Does the motherboard needs the two 8 pins connectors?
There is any way to troubleshoot to know where is the problem? motherboard, processor, memory?
1 error in the memorytest is enough to ask for warranty in the modules?


Here the onedrive link to the pics from the socket and the two memtest reports
https://1drv.ms/u/s!AneYnK1wgkIswFW6edFelAqR8pHU?e=cgbBRF

Memory modules details, they are 2x16 same properties

Device Description
DIMM2: A-Data AX5U6000C4016G-B
DIMM4: A-Data AX5U6000C4016G-B

Field Value
Memory Module Properties
Module Name A-Data AX5U6000C4016G-B
Manufacture Date Week 51 / 2021
Module Size 16 GB (32 banks)
Module Type Unbuffered DIMM
Memory Type DDR5 SDRAM
Memory Speed (XMP) DDR5-6000 (3000 MHz)
Memory Speed DDR5-4800 (2400 MHz)
Module Width 64 bit
Module Voltage (XMP) 1.35 V
Module Voltage (VDD) 1.1 V
Module Voltage (VDDQ) 1.1 V
Module Voltage (VPP) 1.8 V
Error Detection Method None
DRAM Manufacturer Samsung
DRAM Stepping 42h
SDRAM Die Count 1

Memory Timings
@ 3003 MHz (XMP) 50-40-40-76 (CL-RCD-RP-RAS)
@ 3003 MHz (XMP) 48-40-40-76 (CL-RCD-RP-RAS)
@ 3003 MHz (XMP) 46-40-40-76 (CL-RCD-RP-RAS)
@ 3003 MHz (XMP) 44-40-40-76 (CL-RCD-RP-RAS)
@ 3003 MHz (XMP) 42-40-40-76 (CL-RCD-RP-RAS)
@ 3003 MHz (XMP) 40-40-40-76 (CL-RCD-RP-RAS)
@ 2852 MHz (XMP) 38-38-38-73 (CL-RCD-RP-RAS)
@ 2702 MHz (XMP) 36-36-36-69 (CL-RCD-RP-RAS)
@ 2552 MHz (XMP) 34-34-34-65 (CL-RCD-RP-RAS)
@ 2402 MHz (XMP) 32-32-32-61 (CL-RCD-RP-RAS)
@ 2252 MHz (XMP) 30-30-30-57 (CL-RCD-RP-RAS)
@ 2102 MHz (XMP) 28-28-28-54 (CL-RCD-RP-RAS)
@ 1951 MHz (XMP) 26-26-26-50 (CL-RCD-RP-RAS)
@ 1801 MHz (XMP) 24-24-24-46 (CL-RCD-RP-RAS)
@ 1651 MHz (XMP) 22-22-22-42 (CL-RCD-RP-RAS)
@ 1501 MHz (XMP) 20-20-20-38 (CL-RCD-RP-RAS)
@ 2403 MHz 42-41-41-77 (CL-RCD-RP-RAS) / 117-710-385-313-73 (RC-RFC1-RFC2-RFCSB-WR)
@ 2400 MHz 40-40-40-77 (CL-RCD-RP-RAS) / 117-709-385-313-72 (RC-RFC1-RFC2-RFCSB-WR)
@ 2160 MHz 36-36-36-70 (CL-RCD-RP-RAS) / 106-638-346-281-65 (RC-RFC1-RFC2-RFCSB-WR)
@ 1920 MHz 32-32-32-62 (CL-RCD-RP-RAS) / 94-567-308-250-58 (RC-RFC1-RFC2-RFCSB-WR)
@ 1800 MHz 30-30-30-58 (CL-RCD-RP-RAS) / 88-532-289-234-54 (RC-RFC1-RFC2-RFCSB-WR)
@ 1680 MHz 28-28-28-54 (CL-RCD-RP-RAS) / 82-496-269-219-51 (RC-RFC1-RFC2-RFCSB-WR)
@ 1560 MHz 26-26-26-50 (CL-RCD-RP-RAS) / 76-461-250-203-47 (RC-RFC1-RFC2-RFCSB-WR)
@ 1320 MHz 22-22-22-43 (CL-RCD-RP-RAS) / 65-390-212-172-40 (RC-RFC1-RFC2-RFCSB-WR)

Extreme Memory Profile v3.0
Profile Name 6000 CL40
Memory Speed DDR5-6000 (3000 MHz)
Voltage (VDD) 1.35 V
Voltage (VDDQ) 1.35 V
Voltage (VPP) 1.80 V
Voltage (Memory Controller) 1.20 V
Recommended DIMMs Per Channel 1
Dynamic Memory Boost Not Supported
Real-Time Memory Frequency Overclocking Not Supported
@ 3003 MHz 50-40-40-76 (CL-RCD-RP-RAS) / 116-886-481-391-91 (RC-RFC1-RFC2-RFCSB-WR)
@ 3003 MHz 48-40-40-76 (CL-RCD-RP-RAS) / 116-886-481-391-91 (RC-RFC1-RFC2-RFCSB-WR)
@ 3003 MHz 46-40-40-76 (CL-RCD-RP-RAS) / 116-886-481-391-91 (RC-RFC1-RFC2-RFCSB-WR)
@ 3003 MHz 44-40-40-76 (CL-RCD-RP-RAS) / 116-886-481-391-91 (RC-RFC1-RFC2-RFCSB-WR)
@ 3003 MHz 42-40-40-76 (CL-RCD-RP-RAS) / 116-886-481-391-91 (RC-RFC1-RFC2-RFCSB-WR)
@ 3003 MHz 40-40-40-76 (CL-RCD-RP-RAS) / 116-886-481-391-91 (RC-RFC1-RFC2-RFCSB-WR)
@ 2852 MHz 38-38-38-73 (CL-RCD-RP-RAS) / 111-842-457-371-86 (RC-RFC1-RFC2-RFCSB-WR)
@ 2702 MHz 36-36-36-69 (CL-RCD-RP-RAS) / 105-798-433-352-82 (RC-RFC1-RFC2-RFCSB-WR)
@ 2552 MHz 34-34-34-65 (CL-RCD-RP-RAS) / 99-753-409-332-77 (RC-RFC1-RFC2-RFCSB-WR)
@ 2402 MHz 32-32-32-61 (CL-RCD-RP-RAS) / 93-709-385-313-73 (RC-RFC1-RFC2-RFCSB-WR)
@ 2252 MHz 30-30-30-57 (CL-RCD-RP-RAS) / 87-665-361-293-68 (RC-RFC1-RFC2-RFCSB-WR)
@ 2102 MHz 28-28-28-54 (CL-RCD-RP-RAS) / 82-621-337-274-64 (RC-RFC1-RFC2-RFCSB-WR)
@ 1951 MHz 26-26-26-50 (CL-RCD-RP-RAS) / 76-576-313-254-59 (RC-RFC1-RFC2-RFCSB-WR)
@ 1801 MHz 24-24-24-46 (CL-RCD-RP-RAS) / 70-532-289-235-55 (RC-RFC1-RFC2-RFCSB-WR)
@ 1651 MHz 22-22-22-42 (CL-RCD-RP-RAS) / 64-488-265-215-50 (RC-RFC1-RFC2-RFCSB-WR)
@ 1501 MHz 20-20-20-38 (CL-RCD-RP-RAS) / 58-443-241-196-46 (RC-RFC1-RFC2-RFCSB-WR)

Memory Module Manufacturer
Company Name ADATA Technology Co.
Product Information http://www.adata-group.com/index.php?action=product&cid=6&lan=en

Processor:

Field Value
CPU Properties
CPU Alias Raphael
CPU Stepping RPL-B2
CPU Type HexaCore AMD Ryzen 5 7600X, 5208 MHz (52.5 x 99)
Engineering Sample No
Instruction Set x86, x86-64, MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, SSE4A, AVX, AVX2, AVX-512, FMA, AES, SHA
L1 Code Cache 32 KB per core
L1 Data Cache 32 KB per core
L2 Cache 1 MB per core (On-Die, ECC, Full-Speed)
L3 Cache 32 MB
Min / Max CPU Multiplier 47x / 94x

CPU Physical Info
Core Voltage 0.294 - 0.794 V
Die Size 72 mm2 per CCD
I/O: Die Size 125 mm2
I/O: Process Technology 6 nm CMOS, Cu
Package Size 40 mm x 40 mm
Package Type 1718 Contact OLGA
Process Technology 5 nm CMOS, Cu
Transistors 6570 million per CCD
Typical Power 105 W

CPU Manufacturer
Company Name Advanced Micro Devices, Inc.
Driver Update http://www.aida64.com/goto/?p=drvupdates
Product Information https://www.amd.com/en/products/processors-desktop

Multi CPU
CPU #1 AMD Ryzen 5 7600X 6-Core Processor, 4691 MHz
CPU #10 AMD Ryzen 5 7600X 6-Core Processor, 4691 MHz
CPU #11 AMD Ryzen 5 7600X 6-Core Processor, 4691 MHz
CPU #12 AMD Ryzen 5 7600X 6-Core Processor, 4691 MHz
CPU #2 AMD Ryzen 5 7600X 6-Core Processor, 4691 MHz
CPU #3 AMD Ryzen 5 7600X 6-Core Processor, 4691 MHz
CPU #4 AMD Ryzen 5 7600X 6-Core Processor, 4691 MHz
CPU #5 AMD Ryzen 5 7600X 6-Core Processor, 4691 MHz
CPU #6 AMD Ryzen 5 7600X 6-Core Processor, 4691 MHz
CPU #7 AMD Ryzen 5 7600X 6-Core Processor, 4691 MHz
CPU #8 AMD Ryzen 5 7600X 6-Core Processor, 4691 MHz
CPU #9 AMD Ryzen 5 7600X 6-Core Processor, 4691 MHz

CPU Utilization
CPU #1 / Core #1 / SMT Unit #1 0%
CPU #1 / Core #1 / SMT Unit #2 0%
CPU #1 / Core #2 / SMT Unit #1 0%
CPU #1 / Core #2 / SMT Unit #2 0%
CPU #1 / Core #3 / SMT Unit #1 0%
CPU #1 / Core #3 / SMT Unit #2 3%
CPU #1 / Core #4 / SMT Unit #1 0%
CPU #1 / Core #4 / SMT Unit #2 0%
CPU #1 / Core #5 / SMT Unit #1 0%
CPU #1 / Core #5 / SMT Unit #2 10%
CPU #1 / Core #6 / SMT Unit #1 0%
CPU #1 / Core #6 / SMT Unit #2 0%

Motheboard:
Field Value
Motherboard Properties
Motherboard ID
Motherboard Name Asus ROG Strix B650E-E Gaming WiFi

Front Side Bus Properties
Bus Type AMD K19.6
Real Clock 99 MHz
Effective Clock 99 MHz
North Bridge Clock 3522 MHz

Memory Bus Properties
Bus Type Dual DDR5 SDRAM
Bus Width 128-bit
DRAM:FSB Ratio 24:1
Real Clock 2381 MHz (DDR)
Effective Clock 4762 MHz
Bandwidth 76186 MB/s

Motherboard Physical Info
CPU Sockets/Slots 1 Socket AM5
Expansion Slots 3 PCI-E x16, 4 M.2
RAM Slots 4 DDR5 DIMM
Integrated Devices Audio, Video, 2.5GbE LAN, WiFi
Form Factor ATX
Motherboard Size 240 mm x 300 mm
Motherboard Chipset B650E

Motherboard Manufacturer
Company Name ASUSTeK Computer Inc.
Product Information https://www.asus.com/Motherboards
BIOS Download https://www.asus.com/support
Driver Update http://www.aida64.com/goto/?p=drvupdates
BIOS Upgrades http://www.aida64.com/goto/?p=biosupdates
8 REPLIES 8

Nate152
Moderator
Hello NandoAot,

Welcome to the ROG forum.

The correct configuration with two memory modules is slots A2 - B2. (2nd and 4th slots from the cpu)

It sounds like you are experiencing instability, which is not uncommon with high speed ram.

Try raising the VDD and VDDQ voltages to 1.40v.

S.O.C. voltage 1.20v - 1.25v

Give it a try with the voltages above, if it's still unstable, bump up the memory controller voltage to 1.25v.

One 8-pin cpu power cable is sufficient for normal use and mild overclocking, you only need the second 8-pin cpu power cable for extreme overclocking, but it won't hurt to connect it if your psu has it.

Still getting errors after raising the voltages?

Nate152 wrote:
Hello NandoAot,

Welcome to the ROG forum.

The correct configuration with two memory modules is slots A2 - B2. (2nd and 4th slots from the cpu)

It sounds like you are experiencing instability, which is not uncommon with high speed ram.

Try raising the VDD and VDDQ voltages to 1.40v.

S.O.C. voltage 1.20v - 1.25v

Give it a try with the voltages above, if it's still unstable, bump up the memory controller voltage to 1.25v.

One 8-pin cpu power cable is sufficient for normal use and mild overclocking, you only need the second 8-pin cpu power cable for extreme overclocking, but it won't hurt to connect it if your psu has it.

Still getting errors after raising the voltages?


Hey Nate, Thank you for the reply, so, about the slots, A1 and B1 are not suppose to work with single module or two?, there is no issue with the motherboard them?

I will try to adjust the voltages at 6000Mhz and I will post the results.

Nate152
Moderator
Here are the recommended memory configurations for your motherboard.

How did it go after raising the voltages?

Pic - 97643

Nate152 wrote:
Here are the recommended memory configurations for your motherboard.

How did it go after raising the voltages?

Pic - 97643

Hey, i did changed the VDD and VDDQ to 1.40 and SOC to 1.20v and ran the memory test for 5 hours and got no errors, I will now test the games to see if there is any weird crash or freezes. about the slots, my only concern is A1 and B1 may be defective but looks like the only way to test is to use 4 memory modules and I do not have 4 modules to test.

Thank you so much for your help on this, I will update the topic if I do have any other issue related to this!

Nate152
Moderator
You're welcome and great to hear.

DDR5 memory in general has trouble with four sticks of memory, especially at higher speeds. And with four sticks, you'll likely have to settle for a much lower speed.

So, if all is working well with the recommended A2-B2 configuration and a bump in voltages, I wouldn't be too concerned.

Give us an update anytime, you can let us know what games you're playing and if they're stable.

Nate152 wrote:
You're welcome and great to hear.

DDR5 memory in general has trouble with four sticks of memory, especially at higher speeds. And with four sticks, you'll likely have to settle for a much lower speed.

So, if all is working well with the recommended A2-B2 configuration and a bump in voltages, I wouldn't be too concerned.

Give us an update anytime, you can let us know what games you're playing and if they're stable.


Played MW 2 for around 3 hours, no crash, no freezes, all seems to be stable now.

Thanks again!

Hi Nate I was reading about issues here in the Asus forum, and one doubt came to my mind, do you know the details about the new bios update? Now it says High density ddr 5 ram compatibility, what does it mean? 

My guess is that the motherboard does support 24, 48GB of ram, I have not tested to switch the modules between the slots to see if it does changed anything, maybe I will do it...