Hello dear rog support I will be short and quick, and since last night that strangely my pc no longer recognizes my mouse (via USB) while via Wireless yes, now I would like to know why this happens to me if everything worked perfectly the day before? I have tried everything from mouse and motherboard drivers to downloading the Armory Crate program, I have fixed absolutely nothing, I have also done a BIOS reset with the battery but nothing at all. Ah before I forget, I tried the mouse through my second pc (courtesy) fine with that it works but with the main one (game) no, I'm desperate.
The mouse in question is a Spartan Rog Asus Rog Strix z690 F gaming motherboard
I updated bios and reset / clear cmos, then I updated all motherboard and mouse drivers through Armory Crate, updated windows, changed ssd to see if it was software the problem but nothing. The device manager finds the peripheral yes, but it says unknown peripheral or that it is not possible to install the mouse does not light up at all, I cannot say that it is the motherboard because I have tried other mice and they work in all usb ports. the Spartha can not even be because I tried it in another pc, and it works, that is, it is something strange, then it happened from one day to the other. Without words