10-11-2024 05:28 AM
Hi, so i have got an Asus ROG Zephyrus G16 (2023) recently . I have found an issue with the machine which is kind of irritating . The issue is , whenever i plug in my charger the screen goes black for a moment and then the refresh rate goes from 60 to 165 Hz. once the charger is unplugged the refresh rate goes back to 60 Hz . I have tried every possible fixing methods , yet it is still the same. Would be grateful if someone helps me out.
4 weeks ago
Hi @Abdullah11 have tried to set your Windows Display settings to use a 60Hz refresh rate all the time? This may prevent the issue you are facing.
4 weeks ago - last edited Saturday
@Abdullah11, achugh's suggestion is a good one! Also, have you checked your Nvidia Control Panel settings? Sometimes the refresh rate can be overridden there. Make sure it's set to match your preference in both Windows and Nvidia settings. If you're using a Luxihome monitor, you might want to consult their specific support documentation for additional tips.