cancel
Showing results for 
Search instead for 
Did you mean: 

refresh rate changes automatically when plugged in

Abdullah11
Level 7

Hi, so i have got an Asus ROG Zephyrus G16 (2023) recently . I have  found an issue with the machine which is kind of irritating . The issue is , whenever i plug in my charger the screen goes black for a moment and then the refresh rate goes from 60 to 165 Hz. once the charger is unplugged the refresh rate goes back to 60 Hz . I have tried every possible fixing methods , yet it is still the same. Would be grateful if someone helps me out.

261 Views
2 REPLIES 2

achugh
Level 14

Hi @Abdullah11 have tried to set your Windows Display settings to use a 60Hz refresh rate all the time? This may prevent the issue you are facing.

Disclaimer: I am not an ASUS support person so my information may be incomplete. Always follow official documentation and material provided by ASUS representatives.

INTEL i9-14900K / CORSAIR VENGEANCE RGB 192GB (4x48GB) 5200 CAS38 / ROG Z790 DARK HERO / ROG TUF GAMING RTX 4090 OC / ProArt PA-602 Case / SEASONIC PRIME TX-1300 ATX 3.0 / CORSAIR MP700 PRO 2TB PCIe Gen5 / CRUCIAL T500 2TB PCIe Gen4 / EIZO CG2700X

carlaprice
Level 7

@Abdullah11, achugh's suggestion is a good one! Also, have you checked your Nvidia Control Panel settings? Sometimes the refresh rate can be overridden there. Make sure it's set to match your preference in both Windows and Nvidia settings. If you're using a Luxihome monitor, you might want to consult their specific support documentation for additional tips.