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no bluetooth on x670e - windows 10

Torutara
Level 7

my bluetooth doesnt work on my mo.bo.

what can i do? i installed all the drivfers, i have the wifi/ bluetooth antenna screwed in the back of the motherboard, i tried all the possible solutions indiand technicians could offer on youtube (service, add new hardware from the various windows built in softwares) i cant seem to have bluetooth working, although sometimes (very rarely) when i boot up my pc, it works. i tried moving the antenna in different positions, nothing... can anyone help?

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5 REPLIES 5

Nate152
Moderator

Hello Torutara

I might try two things.

Run the windows bluetooth troubleshooter, it may find and fix any problems.

Check the signal strength of your bluetooth devices.

Bennett monitors Bluetooth signal strength on a PC -- sometimes (betanews.com)

 

 

 

 

 

i already tried that, troubleshooter says the device doesnt support BT, although as i said, sometimes it works.

i dont even have the On/Off button on my BT Options.

Nate152
Moderator

Check that Bluetooth is turned on in the bios -  Advanced tab, Onboard Devices Configuration.

If it sometimes works, does your device show in the windows Bluetooth devices?

If not, you can try adding it.

As an example, here is my ROG Azoth connected with Bluetooth. What devices are you trying to connect with Bluetooth?

bluetooth.png

 

 

 

sorry i responbd so late  every time, im trying to connect mostly headphones or controller... they do show in the bluetooth devices, since i have connected them previously.

Nate152
Moderator

Please give me the exact model of your headphones and controller, there may be instructions on how to pair them with Bluetooth.