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Need help getting a system that boots into an OS!

meber0624
Level 7
I have a Crucial MX500 M.2 2280 250GB SATA III 3D NAND Internal Solid State Drive (SSD) CT250MX500SSD4 installed in the M2 slot under the heat shield. This contains my operating system. I also have a ASUS ROG Crosshair VII Hero (Wi-Fi) AMD Ryzen 2 AM4 DDR4 M.2 USB 3.1 Gen2 ATX X470 Motherboard .

Upon bootup it does not recognize the Crucial M.2 card and I'm left with nothing to bootup. I also tried booting up from the USB stick that has the Windows install software: turned off fastboot and turned on legacy. I could see the stick (I think) but all I get is a message to provide a bootable media. (It booted on my old motherboard)

So I need major help here. I believe the motherboard (being new) is up around version 881.

I'm in desperate need for help because I have not been able to see anything of my new system except to see the BIOS. So I guess the most important question is how to get the motherboard to recognize the M.2 card? Do I need to move it away from that position and into the second slot?

Also -- once I finally do get booted up can I control the motherboard RGB so it only displays purple?

MB: ASUS ROG Crosshair VII Hero (Wi-Fi) AMD Ryzen 2 AM4 DDR4 M.2 USB 3.1 Gen2 ATX X470
CPU Ryzen 2600
Mem G-Skill 8G DDR4 x 4
Vid EVGA 1070 Hybrid
M2 Crucial MX500 M.2 2280 250GB SATA III 3D NAND Internal Solid State Drive (SSD) CT250MX500SSD4
Waiting for samsung SSD Pro card arrival
SATA 1T hybrid drive
2T non-hybrid drive
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2 REPLIES 2

meber0624
Level 7
I moved the M.2 from the top slot to the bottom slot. The m.2 is now visible but no matter what I do to get it in the boot order I still get the message I need a boot device. I KNOW that the M.2 has been made a boot device.

davemon50
Level 11
Mine does that too for 1 to 3 tries, then boots to the OS. I think I need a BIOS update but have been too lazy. Have you tried resetting a few times in a row to check success after a few times?
Davemon50