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Intel AX201 Wi-Fi Adapter Keeps Disappearing (Code 10 / Code 43) on ASUS TUF F15 (2023)

SatPat
Level 7

‎08-07-2025 12:51 AM

Specs:

Laptop: ASUS TUF F15 (2023)
GPU: NVIDIA 4060
CPU: Intel i7-12700H
Wi-Fi Adapter: Intel(R) Wi-Fi 6 AX201 160MHz
Firmware / BIOS Version: FX507ZV4.329
OS: Windows 11 (fully updated)

Issue:

Every few days, the AX201 Wi-Fi adapter fails with either Error Code 10 or Error Code 43. The Wi-Fi icon disappears from the system tray, and in Device Manager the adapter shows a yellow warning icon.

However, the issue is intermittent. The adapter works fine for 3 to 4 days at a time and then disappears again without warning. I don’t think this is a hardware failure because the adapter works flawlessly in between.

This has become extremely frustrating, especially considering the price I paid for the laptop.

What I’ve tried:

I’ve done extensive troubleshooting and I’m confident I have followed each step properly.

  • Hard reset: disconnected power sources, held the power button for over 45 seconds, and then rebooted

  • Clean reinstall of drivers: uninstalled both Wi-Fi and Bluetooth adapters from Device Manager, deleted drivers completely, downloaded latest versions from Intel, and reinstalled

  • Power management changes: edited the registry key PlatformAoAcOverride to 0 at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power, and tried all combinations of the "Allow this device to turn off to save power" option under Device Manager

  • Network reset through Windows settings

  • Factory reset from Windows settings

  • BIOS reset to defaults

  • Full Windows reinstallation from scratch

Current state:

I’m currently using an external USB Wi-Fi adapter, but it’s noticeably worse in both speed and stability. I really want to go back to using the internal AX201.

Please help me if you have any suggestions. I’m a college student and can't afford a new laptop. This problem keeps affecting my work and studies, and I feel very stuck.

985 Views
2 REPLIES 2

achugh
Level 14

‎08-09-2025 06:05 PM

Could a hardware fault with the board having a bad solder contact because of which you are having intermittent issues. If your laptop is under warranty, try RMA and see if you can get a replacement board.

Disclaimer: I am not an ASUS support person so my information may be incomplete. Always follow official documentation and material provided by ASUS representatives.

INTEL i9-14900K / CORSAIR VENGEANCE RGB 192GB (4x48GB) 5200 CAS38 / ROG Z790 DARK HERO / ROG TUF GAMING RTX 4090 OC / ProArt PA-602 Case / SEASONIC PRIME TX-1300 ATX 3.0 / CORSAIR MP700 PRO 2TB PCIe Gen5 / CRUCIAL T500 2TB PCIe Gen4 / EIZO CG2700X
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dbxian
Level 7

‎08-21-2025 10:27 PM

I’m also using the Intel(R) Wi-Fi 6 AX201 160MHz and having the same issues. Especially within the past month, I’ve noticed a lot of people reporting this around the same time, so I don’t think it’s just a simple hardware failure.

In my case, when I switch to a USB Wi-Fi adapter everything works perfectly, which shows that my network and system are fine. This makes me believe the problem is more related to the AX201 driver (or its compatibility with recent Windows updates) rather than the card itself being defective.

Still no fix or reliable solution so far, and having to rely on a USB Wi-Fi adapter that’s much slower compared to the built-in AX201 is really frustrating.

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