cancel
Showing results for 
Search instead for 
Did you mean: 

Help With Frequent BSOD on Brand New ASUS Build

adrenberg
Level 7
Error Description

BSOD four times while playing the Witcher 3 on very high graphics settings. Three BAD_POOL_CALLER and one KERNEL_SECURITY_CHECK_FAILURE.

It's not predictable when an error will occur. Could be within 10 minutes, other times I'll play for 4 hours without incident. No issues running other games so far. Screen will freeze, audio keeps playing, after a few moments it crashes to the BSOD. Latest versions of all drivers, Windows 10 up to date and freshly installed.

WhoCrashed Info

BAD_POOL_CALLER (same error all 3 times)

This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0xDDDA6)
Bugcheck code: 0xC2 (0x7, 0x4D52564E, 0x4050021, 0xFFFFAB8ED15CF220)
Error: BAD_POOL_CALLER
file path: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f4187dc256a67a6b\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 416.34
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 416.34
Bug check description: This indicates that the current thread is making a bad pool request.

KERNEL_SECURITY_CHECK_FAILURE

This was probably caused by the following module: ntkrnlmp.exe (nt!setjmpex+0x7499)
Bugcheck code: 0x139 (0x1D, 0xFFFF9581AF636310, 0xFFFF9581AF636268, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
Bug check description: The kernel has detected the corruption of a critical data structure.

Specs

CPU

Model: Intel i7-8700k @ 3.70 GHz
Clock: 3700 MHz
Voltage: 1.024 V
Temps: 35 C idle, 63 C load
Cooler: Corsair H115i

Motherboard

Model: ASUS Maximus X Hero WI-FI AC
BIOS: Just updated to version 1704
Target CPU Turbo-Mode Frequency: 4700 MHz
Target CPU @ AVX Frequency: 4700 MHz
Target Cache Frequency: 4400 MHz
Target DRAM Frequency: 2133 MHz
Overclocking Presets: AUTO

I think this motherboard places a slight overclock on the CPU by default but I'm not 100% sure.

GPU

Model: ASUS GeForce GTX 1080 TI 11GB STRIX GAMING
Clock: In-game the core clock hovers around 1800 MHz
Driver: GeForce Game Ready Driver v 416.34
Temps: 50 C idle, 73 C load

RAM

Model: Corsair Vengeance LPX 32GB (2x16GB)
Clock: 2133 MHz
Voltage: 1.200 V

Other Info

Power Supply: EVGA 1000W 80+ Platinum Certified Fully-Modular ATX Power Supply
SSD: Samsung 970 Evo 1.0TB M.2-2280
Case: Corsair Obsidian 500D ATX Mid Tower Case
OS: Windows 10 Home 64-bit, Build 17134
Monitor: Asus PG279Q ROG Swift 27.0" 2560x1440 165Hz
GSYNC: Enabled for full screen (not windowed)
Refresh Rate: Set to 144hz in NVIDIA Control Panel

Full Parts List for Reference

https://pcpartpicker.com/user/no_decaf/saved/#view=8n4s

Stress Tests

Prime95: 8 hours runtime, 0 errors, 0 warnings (all threads)
FurMark: 10 hours runtime, no apparent errors, max GPU temp 73 C
MemTest86: 5 passes w/ all tests (1-13), 7:56 test duration, 100% tests passed, 0 cumulative/contiguous errors
3DMark: Fire Strike 22,388; Fire Strike Extreme 13,054; Fire Strike Ultra 6,916; Time Spy 9,251; Time Spy Extreme 4,302
Valley: 2560x1440, 8X AA, Ultra quality => 94.9 FPS; 3,972 score
Intel Processor Diagnostic Tool: Verified processor, all tests passed
3,962 Views
4 REPLIES 4

HiVizMan
Level 40
The first error indicates that it is a graphic driver that has gone tits up or been corrupted.

Do a full clean VGA driver re-install please mate. Remove the old driver completely and make sure all the left over bits are cleaned up too. Then download latest driver or driver of choice for your card and do a clean install.


Will check back later to see how you got on.
To help us help you - please provide as much information about your system and the problem as possible.

Hi, have the same cards and from around 10 days when play with The Witcher 3 same BSOD screen and same error with ultra details, before for around 1 month was all good, i tried to clean the driver with ddu app but not work, also from a new clean os install came the same error and blue screen.

Silent_Scone
Super Moderator
Hi,

I put a lot of time into that particular game and had similar stop codes once or twice, it's likely an issue between the display driver and TW3 game if the system is otherwise stable.
13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

You try with an old dispaly driver?