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08-29-2023 07:37 PM - edited 08-29-2023 07:49 PM
I have the same issues. Mine is ga401ih; it just works with one monitor. When I use HDMI, the laptop detects the monitor, but it's a black screen or no signal
When I uninstall the driver using DDU, it shows an image for a moment, but then it goes away
When I lower the resolution to something like 640 by 480 true color 32-bit 60 hertz, The monitor shows the picture
I don't know what's going on
We don't have any Asus service center in our
And I should work for six month to by another laptop 😔😔😔