ASUS ROG Maximus Z690 Extreme Issues - HELP!

[tcmathews]

Hey Everyone,

I need some help, advices, and guidance. I have been pulling my hair out on this one and I need some insight as to what to try for those who have this motherboard. I built this computer from new, using Windows 11. I have had nothing but crashes, errors in the event log. I have had memory issues. I have replaced the motherboard twice now and ASUS now wants me to send it in AGAIN. So if I send it back to the retailer to be replaced again, this will be the 3rd time. I am sorry, but three motherboards that ASUS says is bad in a row, is there a defect on this board that I/WE dont know about? ASUS tech support has been no help other than wanting me to send the boards back to be repaired. I have noticed that ASUS has removed this board from their site as being available in their lineup.... since this post.

Error's I am getting:
1. Session "NT Kernel Logger" failed to start with the following error: 0xC0000035
2. Session "dc3a3596-71e1-45a3-b2ea-39ad5322fe51" failed to start with the following error: 0xC0000022
3. Session "PerfDiag Logger" failed to start with the following error: 0xC0000035

4. Faulting application name: SystemSettings.exe, version: 10.0.22000.708, time stamp: 0x27a6d211
Faulting module name: ControlLib.dll, version: 1.0.88.0, time stamp: 0x626a4ea7
Exception code: 0xc0000005
Fault offset: 0x0000000000008f8a
Faulting process id: 0x49ac
Faulting application start time: 0x01d87dbf8e046990
Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\Windows\SYSTEM32\ControlLib.dll
Report Id: 853937b2-f705-49ce-af3e-353e0083c926
Faulting package full name: windows.immersivecontrolpanel_10.0.6.1000_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

5. Faulting application name: dwm.exe, version: 10.0.22000.1, time stamp: 0x7cbe2305
Faulting module name: dwmcore.dll, version: 10.0.22000.708, time stamp: 0x920c2cab
Exception code: 0x8898008d
Fault offset: 0x000000000011ea0e
Faulting process id: 0x30a0
Faulting application start time: 0x01d87ce9f2a2ae39
Faulting application path: C:\Windows\system32\dwm.exe
Faulting module path: C:\Windows\system32\dwmcore.dll
Report Id: bf7f6584-1c6e-4c79-85bb-008e3e6a4ef7
Faulting package full name:

I am running the following:
Windows 11 Pro
ASUS MAXIMUS Z690 EXTREME w/ Bios 1505
12TH GEN INTEL CORE I9-12900KS, 3.4Mhz
Corsair Dominator Platinum RGB DDR5 64GB (2x32GB) 5200MHz C40 Intel Optimized Model: CMT64GX5M2B5200C40
(3) SAMSUNG 980 PRO 2TB SSD M.2 NVME DRIVES
(2) SAMSUNG 980 PRO 1TB SSD M.2 NVME DRIVES IN DIMM.2 RISER

I am at a loss, have reinstalled windows 11 4 times, same results, have installed windows 10 dual boot with the kernal errors still showing.

Any Ideas, thanks!

[tcmathews]

ahfoo wrote:
Try updating your Nvidia driver, choose option to perform clean installation. Hope it help.

Currently I am running 516.40, which I installed yesterday 06/16/2022. I have done on a fresh install, and tried using DDU. I always do a clean install when installing and geforce experience is not installed.

In googling, there seems to be alot of quality issues with 3080's in the market. Could it not be just a defective card?

[plee5509]

tcmathews wrote:
Hey Everyone,

I need some help, advices, and guidance. I have been pulling my hair out on this one and I need some insight as to what to try for those who have this motherboard. I built this computer from new, using Windows 11. I have had nothing but crashes, errors in the event log. I have had memory issues. I have replaced the motherboard twice now and ASUS now wants me to send it in AGAIN. So if I send it back to the retailer to be replaced again, this will be the 3rd time. I am sorry, but three motherboards that ASUS says is bad in a row, is there a defect on this board that I/WE dont know about? ASUS tech support has been no help other than wanting me to send the boards back to be repaired. I have noticed that ASUS has removed this board from their site as being available in their lineup.... since this post.

Error's I am getting:
1. Session "NT Kernel Logger" failed to start with the following error: 0xC0000035
2. Session "dc3a3596-71e1-45a3-b2ea-39ad5322fe51" failed to start with the following error: 0xC0000022
3. Session "PerfDiag Logger" failed to start with the following error: 0xC0000035

4. Faulting application name: SystemSettings.exe, version: 10.0.22000.708, time stamp: 0x27a6d211
Faulting module name: ControlLib.dll, version: 1.0.88.0, time stamp: 0x626a4ea7
Exception code: 0xc0000005
Fault offset: 0x0000000000008f8a
Faulting process id: 0x49ac
Faulting application start time: 0x01d87dbf8e046990
Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\Windows\SYSTEM32\ControlLib.dll
Report Id: 853937b2-f705-49ce-af3e-353e0083c926
Faulting package full name: windows.immersivecontrolpanel_10.0.6.1000_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

5. Faulting application name: dwm.exe, version: 10.0.22000.1, time stamp: 0x7cbe2305
Faulting module name: dwmcore.dll, version: 10.0.22000.708, time stamp: 0x920c2cab
Exception code: 0x8898008d
Fault offset: 0x000000000011ea0e
Faulting process id: 0x30a0
Faulting application start time: 0x01d87ce9f2a2ae39
Faulting application path: C:\Windows\system32\dwm.exe
Faulting module path: C:\Windows\system32\dwmcore.dll
Report Id: bf7f6584-1c6e-4c79-85bb-008e3e6a4ef7
Faulting package full name:

I am running the following:
Windows 11 Pro
ASUS MAXIMUS Z690 EXTREME w/ Bios 1505
12TH GEN INTEL CORE I9-12900KS, 3.4Mhz
Corsair Dominator Platinum RGB DDR5 64GB (2x32GB) 5200MHz C40 Intel Optimized Model: CMT64GX5M2B5200C40
(3) SAMSUNG 980 PRO 2TB SSD M.2 NVME DRIVES
(2) SAMSUNG 980 PRO 1TB SSD M.2 NVME DRIVES IN DIMM.2 RISER

I am at a loss, have reinstalled windows 11 4 times, same results, have installed windows 10 dual boot with the kernal errors still showing.

Any Ideas, thanks!

What static precautions did you take? These sorts of problems are typical of damaged components from ESD during the installation. All components should be handled by their edges only, never touch the PCB components or tracks as salts and oils from our skin can cause what look like shorts at the high frequencies used and static discharge damage is more likely, always wear an anti-static wrist strap and follow other good ESD safe working practices which can be found with a Google or in depth here https://uk.rs-online.com/web/generalDisplay.html?id=ideas-and-advice/esd-protection-guide

If this is static damage due to poor installation technique, then you can't trust any component from being error free or developing errors in the future.

[tcmathews]

plee5509 wrote:
What static precautions did you take? These sorts of problems are typical of damaged components from ESD during the installation. All components should be handled by their edges only, never touch the PCB components or tracks as salts and oils from our skin can cause what look like shorts at the high frequencies used and static discharge damage is more likely, always wear an anti-static wrist strap and follow other good ESD safe working practices which can be found with a Google or in depth here https://uk.rs-online.com/web/generalDisplay.html?id=ideas-and-advice/esd-protection-guide

If this is static damage due to poor installation technique, then you can't trust any component from being error free or developing errors in the future.

Unit was built on a static mat with grounding strap at my kitchen table in an open space with lots of room. I also used rubber gloves, surgical grade when handling all components.

[ahfoo]

OK, do you have any other system to try your GPU? If so go ahead. We have to zoom down all possibilities.

[tcmathews]

ahfoo wrote:
OK, do you have any other system to try your GPU? If so go ahead. We have to zoom down all possibilities.

Not to this spec. I am also running a custom cooling loop and my card is water cooling only so moving to another unit and creating another cooling loop would be difficult and costly. I have ordered a replacement from Amazon to install to rule out the card being defective.

[tcmathews]

ahfoo wrote:
OK, do you have any other system to try your GPU? If so go ahead. We have to zoom down all possibilities.

Unfortunately no, the card is on a custom cooling loop and I dont have another tower to use and move it too. I have ordered a replacement GPU to swap in its place to test and see if its the GPU. I have noticed that this card has a little bit of a coil whine.

This is my card.....
https://www.gigabyte.com/Graphics-Card/GV-N3080AORUSX-WB-12GD#kf

[Silent_Scone]

Is this a silent app crash? What are the symptoms?

[tcmathews]

When accessing settings from start menu. Clicking start, then settings. Im thinking an windows update may be the issue. I can still access through control panel with no crashes however. There is a feature update showing ready for download/install, going to try that and see. It does report to microsoft each time it happens

Silent Scone@ROG wrote:
Is this a silent app crash? What are the symptoms?

[Silent_Scone]

If no joy, try a system restore at a point before the issue occurred.