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ASUS Motherboard Issue or PSU

Jakobi
Level 7
Just got done with my new build this weekend and I am having some issues that I am stuck on. When I join multiplayer games on Origin whether it's Battlefront 2 or BF1, I crash. When I crash the computer shutsdown and starts the reboot process. There is no bluescreen, nothing that matters in Event Viewer. I have just installed a clean copy of Windows 10, and the issue still persists.

I am leaning towards the issue being my Corsair HX850, but I wasn't sure. I actually just tried connecting a Thermaltake 750 and it seems as if there wasn't enough juice. Video here: https://drive.google.com/open?id=1bEpk7RLOh4BzV5P4nzttNElG-5g4sCBA

I purchased the PSU back in 2009, so it's my oldest part of my computer. Temps are all fine, drivers all to date. No XMP, not overclocking. I have tried changing the video card to the X8 slot, same issue. I also put in my GTX 770 and same thing happend.

Where I am confused is why it crashes to a restart with no info, and why the 750 that I tried to test didn't power up the system as I would think that would be enough. The only common denominators left are the PSU and motherboard. I have tested everything else that I know of.

Anyone have any insight? Thanks.

i7-8700K CPU
ROG STRIX Z370-F GAMING (LGA1151) Board
GSKILL TridentZ Ram
DeepCool CPU Cooler
Corsair HX850 PSU
EVGA GTX1080 SC
4,908 Views
5 REPLIES 5

JKaiser
Level 7
Jakobi wrote:
Just got done with my new build this weekend and I am having some issues that I am stuck on. When I join multiplayer games on Origin whether it's Battlefront 2 or BF1, I crash. When I crash the computer shutsdown and starts the reboot process. There is no bluescreen, nothing that matters in Event Viewer. I have just installed a clean copy of Windows 10, and the issue still persists.

I am leaning towards the issue being my Corsair HX850, but I wasn't sure. I actually just tried connecting a Thermaltake 750 and it seems as if there wasn't enough juice. Video here: https://drive.google.com/open?id=1bEpk7RLOh4BzV5P4nzttNElG-5g4sCBA

I purchased the PSU back in 2009, so it's my oldest part of my computer. Temps are all fine, drivers all to date. No XMP, not overclocking. I have tried changing the video card to the X8 slot, same issue. I also put in my GTX 770 and same thing happend.

Where I am confused is why it crashes to a restart with no info, and why the 750 that I tried to test didn't power up the system as I would think that would be enough. The only common denominators left are the PSU and motherboard. I have tested everything else that I know of.

Anyone have any insight? Thanks.

i7-8700K CPU
ROG STRIX Z370-F GAMING (LGA1151) Board
GSKILL TridentZ Ram
DeepCool CPU Cooler
Corsair HX850 PSU
EVGA GTX1080 SC


The video seems like a PSU issue. I would test with another power supply to verify if the hardware is working fine in order to rule it out from the power supply.

I have a Corsair 850HX hooked up now that works, but crashes on games. The video is from a Thermaltake 750 that I hooked up in hopes that I could run games on that and it would point to my PSU being the issue.

MikeAdu
Level 9
Hi.
I had someday the same issue with my old pc after cleaning.The problem was in short circuit in one cable connected to sound card.I removed it and computer was able to start.
Try to disconnect all possible peripheral devices,such as hdd,ssd,optical drivers.Try to start to bios.If not-leave only motherboard’s power cables.if your power supply is a modular type,just disconnect cables from “body”,if not-from devices.
As I understand your power supply do not start because of self saving.


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Ok problem solved. I said to heck with it and grabbed a EVGA 850 BQ PSU on lunch today at Best Buy. Hooked it up and problem is solved. It's just odd timing that the PSU went the weekend I built my new rig.

While not the PSU I wanted, going to keep it now because I need to game and Thanksgiving break is coming. I did remove my fan controller because it started to smoke when the new PSU was hooked up, kinda freaked me out lol.

So glad to know it was not the MB. Thanks everyone.

MikeAdu
Level 9
Your welcome!I hope your PC will work for a long time now.


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