09-01-2024 05:17 PM
My ROG STRIX 650-A Gaming WIFI motherboard gets stuck on the BIOS screen with the message "Please press F2 or Del to enter BIOS Setting" and won't respond to F2 or Del keys. It will respond to Ctrl-Alt-Del to restart but just returns to the screen.
Initially I was able to enter the BIOS OS screen just fine but didn't see the SSD. I checked and reseated it, but it still didn't see the SSD. I adjusted a BIOS setting to enable NVMe M.2 and rebooted, which is when the problem started. After that, I moved the SSD from the 2nd to the 1st M.2 slot thinking perhaps it was just in the wrong slot. Still no luck. Then I flashed the BIOS with the latest version. Still no luck. I reset the CMOS, including removing the button battery and replacing it after a minute. Then I checked and redid all the connections and tried again, still with no luck.
I have the ROG STRIX B650-A GAMING WIFI motherboard with the following components:
Any suggestions? I'm getting desperate.
Solved! Go to Solution.
09-01-2024 05:28 PM
Unless I am reading this wrong, you have not tested if this problem persists without the SSD installed?
09-01-2024 06:10 PM
With your extensive testing, I would say the drive is defective.
If the drive is brand new it should be considered doa, and the warranty is there for a reason no matter what. Get it replaced.
You could test it in another computer if you have access to one. But this is pretty conclusive as is.
09-01-2024 05:28 PM
Unless I am reading this wrong, you have not tested if this problem persists without the SSD installed?
09-01-2024 05:45 PM
I intend to try that next. It occured to me right after I posted.
09-01-2024 06:00 PM
Without the SSD, it works, but is it a compatibility issue or bad hardware?
09-01-2024 06:10 PM
With your extensive testing, I would say the drive is defective.
If the drive is brand new it should be considered doa, and the warranty is there for a reason no matter what. Get it replaced.
You could test it in another computer if you have access to one. But this is pretty conclusive as is.
09-02-2024 02:11 PM
It was a faulty SSD. I got a new one today, and we're off and running. Thanks!