10-18-2024 12:42 AM
Hi,
Is ASUS aware of the following:
https://www.reddit.com/r/ROGAllyX/s/z2ZzoSP55L
Y button causes crashing issue.
10-20-2024 06:47 PM
Thank you for bringing up this issue. We are working on analyzing the problem. If you are experiencing the same issue, could you please provide the relevant device information via PM so that we can perform further analysis? Thank you.
10-21-2024 08:29 PM
Hello, apologies on the late reply. I have not personally experience the crashes when pressing Y so I am unable to reproduce, but the issue seems kind of semi widespread so I am bringing it to your attention is all 🙏🏻.
If and when it does happen to me (touch wood) I will DM you my report.
10-22-2024 05:30 PM
They're aware of it in general already: https://rog-forum.asus.com/t5/handheld-gaming/crashes-to-black-screen-on-rog-ally-x/td-p/1035043