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Y Button Causes Crash?

defunct32
Level 9

Hi,

Is ASUS aware of the following:

https://www.reddit.com/r/ROGAllyX/s/z2ZzoSP55L

Y button causes crashing issue.

780 Views
3 REPLIES 3

Anbby_ROG
Customer Service Agent

Thank you for bringing up this issue. We are working on analyzing the problem. If you are experiencing the same issue, could you please provide the relevant device information via PM so that we can perform further analysis? Thank you.

Due to the on going regional holidays, my responses may be slightly delayed.
For any urgent cases, we recommend reaching out to your local service center for further assistance. Thank you in advance for your patience and understanding 🙂

Hello, apologies on the late reply. I have not personally experience the crashes when pressing Y so I am unable to reproduce, but the issue seems kind of semi widespread so I am bringing it to your attention is all 🙏🏻.

If and when it does happen to me (touch wood) I will DM you my report.