XG Mobile 6850m xt cannot update firmware /vbios , stuck in a loop

[XgMobileHelllll]

Greetings,

                  Let me just say this..... my experience with the XG Mobile has been very very very bad...

Right now, the latest issue is: I keep on getting asked to install firmware and it never works. Says the card is not detected. I've used this device for over a year and YES, it has been VERY rough. This latest issue is something new, preventing me from using the device or it even being detected on the device manager. 

I have don't soft reset of my ROG Ally, HARD reset, Reverted back to 7 different bios, tried using and adrenaline, myasus, windows and armoury crate updates in all different orders...

My dog ally works fine with the IGPU...... The xg mobile just won't update the firmware now. The power, usb hub and all I/O work on it. It detects the switch and turns red..  I then am told I need to install the firmware for xg mobile, it starts to install and then hits me with the cancel/cannot update firmware. Please try again...

I've tried DDU uninstaller, Windows reinstall...EVERYTHING. This has been a nightmare and waste of money, THUS FAR.

Any help would be appreciated. Thanks!

[Anbby_ROG]

Could you please enable the log recording feature in Armoury Crate and record a video of the update process for further assessment? Please provide the following information and send the log file and video to us via private message. We will promptly investigate this issue. Thank you.

Ally Serial Number:
XG Mobile Serial Number:
BIOS Version:
Windows Build Version: (Settings - System - About)
iGPU/dGPU Driver Version:
Armoury Crate > Settings > About > Service Version > Check Button (Copy all content):

【This is the file path for the log file, provided for your reference.】
In Armory Crate SE, navigate to" Settings">"General" and check the "About" page. Click on "App Diagnostics tool" and select "Log Files" to bring up the Privacy Policy statement. Once the user agrees to the statement, Armory Crate will start collecting diagnostic logs. You can click on "Generate Log Data" to create an encrypted log file (ASUS log file).