Please ensure that the Ally is properly connected to the network and that the connection is stable.
Then, try uninstalling and reinstalling the Xbox and Microsoft Store apps to see if that helps improve the situation. Thank you!
To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.
⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
