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Won’t fully charge to 100%

Cuervo1234
Level 7

I recently received the ally and I updated it and now it doesn’t charge fully to 100% but stays at 80 and claims to be full charge with battery recommendations 

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1 REPLY 1

Anbby_ROG
Customer Service Agent

If you experience the problem which is The battery stop being charged after the battery level is charged to 80%.

Please make sure whether you set up Battery Care Mode in MyASUS (for some models, the Battery Health Charging is a separate app). In order to protect the battery, Battery Health Charging allows you to set your battery's maximum power of ROSC (Relative State Of Charge) which helps extend the battery's lifespan. Here you can learn more about MyASUS Device Settings - Introduction.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂