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What’s the best way to contact Asus about some issues with the Ally?

B_Bobble
Level 8

Hi, I’ve found some issues with my Ally (a problem using 3rd party chargers and also controls locking up in certain games) and wanted to contact Asus to let them know about them, but I’m not sure what the best way to do it is?

What’s the best way to go about this, is there an email or dedicated support page for things like this? Does it matter if you’re contacting support in US region or EU region?

Can any of the mods / admins / staff here let me know?

Thanks

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2 REPLIES 2

Anbby_ROG
Customer Service Agent

Hi @B_Bobble ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

Hi @Anbby_ROG 

I’ve just replied to your message and sent you all the requested information. 

Thanks