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Warranty update rejected

lxsmac
Level 7

Just bought the device on Oct-2024. On the site it's saying the warranty expired on Aug-2024. I uploaded the receipt and the S/N. They gave me Reject reason: Invoice is not belong to local country/region. What is this?

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1 ACCEPTED SOLUTION

Accepted Solutions

Anbby_ROG
Customer Service Agent

Could you please provide the product's serial number and proof of purchase via private message so that we can coordinate with the local service team for further confirmation? Thank you!

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2 REPLIES 2

Anbby_ROG
Customer Service Agent

Could you please provide the product's serial number and proof of purchase via private message so that we can coordinate with the local service team for further confirmation? Thank you!

Hi Abby, I dropped you a private message. Thanks in advance.