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The problem at the beginning was that it always restarted and the keyboard didn't appear

Andhy
Level 7

The problem at the beginning was that it always restarted and the keyboard didn't appear

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image.jpg

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2 REPLIES 2

Andhy
Level 7

Please help, this has just been reset and when the hi there page is always like this 

Anbby_ROG
Customer Service Agent

Hi @Andhy ,

I would like to confirm whether you are experiencing system restarts and issues with the virtual keyboard not working. Could you please describe your usage scenarios and any troubleshooting steps you have taken to help us further clarify the problem?

For example, under what circumstances does the restart occur (while playing games, in standby mode)? Are there any connected power sources or external devices (SD card or Dock/Hub)?

Additionally, what issue did you encounter when you needed to enter the router password during the reset process? Thank you.