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Sticks get out of place and have rough clicking feels really unconfortable

Jeanfranco25
Level 7

Hello i bought the ally loved everything but triggers werent going 100%, then thumbsticks feel rough when turning side ways and stick cap gets out of place slightly with clicking sounds. I returned my ally to bestbuy 3 times and last one is even worst rough feeling and cant aim accurately at anything, stick cap feels totaly off. Im really stuck bestbuy told me they wont do anymore returns. Can i plz get a good solution?

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Anbby_ROG
Customer Service Agent

Hi @Jeanfranco25 ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

Due to the regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience and understanding 🙂