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Serial number already registered (ROG Ally)

Natertot
Level 7

‎10-16-2023 04:24 PM

Hello I have purchased a used open box ROG Ally from best buy and when i went to register serial number it said it was already used. Where would i go to get the product registered to my account?

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1,811 Views
3 REPLIES 3

Anbby_ROG
Customer Service Agent

‎10-18-2023 11:58 PM

Hi @Natertot ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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sagnikpatra
Level 7

‎11-09-2023 11:17 AM

I am also facing same problem with my Rog Strix Rx 570 graphics card. Need help 

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Charism
Level 7
In response to sagnikpatra

‎11-25-2023 06:34 AM

Same here

 

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