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SD card Reader problems

Jinxme9
Level 7

So I’ve been having as card issues with the ally not being able to read them. However when I used an older as card it is able to read it just fine. I haven’t tested its read/write speeds I’m just glad that it reads something. Hopefully it’s fixable. Card used is: SDHC Samsung eco+ 32Gb UHS-I

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @Jinxme9 ,

I would like to confirm whether you have tested the SD card after formatting it again. If the issue persists, we recommend that you take your ALLY to the nearest authorized service center for further hardware diagnostics. We apologize for any inconvenience this may cause.

Due to the ongoing regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience.‌‌‌‌