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SD CARD READER NOT WORKING

RockabillyRebel
Level 7

I just received my new SD card, and I installed it in my ROG ALLY, and it can't detect it. I did all the updates and troubleshooting and to no avail. This is disappointing. 

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @RockabillyRebel ,

Regarding the issue of the SD card not being able to be read, we recommend that you send your ALLY to the local authorized service center for further examination. Since you mentioned that you just received your ALLY, if it is a recent purchase, to ensure your rights, you can contact your purchasing dealer for further assistance.
We apologize for any inconvenience caused.

Due to the ongoing regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience.‌‌‌‌