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Rog Ally Z1 extreme frame rate/freezing issue

Zooch420
Level 7

I have had my Rog ally Z1 extreme for about a year ever since the summer I have had bad performance on games that used to run on my device. The Witcher 3, Arma Reforger, and Hell Let Loose just to name a few. After lowering all my settings on these games resetting Armory Crate, AMD software, and disabling multiple features on AMD that I have read online cause issues for some games. I get slight improvements but it for a short time and it goes back to bad performance again. After the second time restarting armory crate MCU firmware update 319 along with a bios update showed up, after clicking install the BIOS went away without asking for a restart and the MCU firmware will not install, it loads for a second after clicking install and then pops up with the install button like i never clicked it. I'm also having an issue where I cant click on anything after exiting a game i have to click on the bottom of my screen it starts loading then my screen goes black and comes back up after a few seconds and it will work again. I'm currently re installing windows to see if that fixes anything. But as you can see I'm having a lot of issues, everyday that goes by the performance gets worse and new weird issues pop up.

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1 ACCEPTED SOLUTION

Accepted Solutions

Anbby_ROG
Customer Service Agent

Sorry to hear about your experience. Please try using Cloud Recovery to reinstall the system, and then update all necessary drivers to the latest version via MyASUS and Armory Crate SE. After that, please test to see if there is any improvement. Thank you!

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4 REPLIES 4

Anbby_ROG
Customer Service Agent

Sorry to hear about your experience. Please try using Cloud Recovery to reinstall the system, and then update all necessary drivers to the latest version via MyASUS and Armory Crate SE. After that, please test to see if there is any improvement. Thank you!

I started cloud recovery but it is asking me to use an external hard disk can I just use a flash drive? And if I can am I able to just plug it into my dock, if not where do I plug it into?

It actually let me bypass using an external hard drive so I just did it without it.

The cloud reset seems to have fixed my problems going to have to test it for a few more days with different games but so far it seems to be running better and I have much more storage space now lol. Thank you for your help!