09-03-2024 12:56 PM
So all of a sudden when playing my games.
When i select gamepad mode the cursor shows as well over the game and also when i press the left joystick it turns up my keyboard? Mouse is also moving faster then when on the normal 'desktop mode'.
Right now i am unable to play my games.
Ive tried u installing armory crate with the uninstall tool and reinstall te software. But that doesnt work.
Thanx in advance
3 weeks ago
Did you repair it ?
09-08-2024 09:58 PM
Hi @Eternity91 @berryrm ,
Please tried removing ASUS System Control Interface v3, uninstalling Armoury Crate SE using the uninstall tool, and then reinstalling ASUS System Control Interface v3 version V3.1.34 and Armoury Crate SE to see if there is any improvement?
If the issue persists, please enable the log recording function in Armory Crate SE and record a video of the problem. Kindly send the following information, along with the video and log files, via private message for further verification. Thank you.
Serial Number:
BIOS Version:
Windows Build Version: (Settings - System - About)
Display Driver Version:
Name of the game where the issue occurs:
Armoury Crate SE > Settings > General > About > Service Version > Check Button (Copy all content):
【This is the file path for the log file, provided for your reference.】
In Armoury Crate SE, navigate to "Settings" > "General" and check the "About" page. Click on "App Diagnostics tool" and select "Log Files" to bring up the Privacy Policy statement. Once you agree to the statement, Armoury Crate will start collecting diagnostic logs. You can click on "Generate Log Data" to create an encrypted log file (ASUS log file)