12-30-2024 11:15 AM
I purchased a rog ally for someone for Christmas and they've had it for 4 days and its refusing to get the boot screen powers on then goes off completely and stops charging.
01-05-2025 06:41 PM
Please try removing all external devices and power sources while the device is off, then press and hold the power button for 20 seconds. Afterward, reconnect the power and turn the device on to see if the issue improves. Thank you!